Hilton Worldwide
3.3 of 5 577 reviews
www.hiltonworldwide.com McLean, VA 5000+ Employees

577 Employee Reviews (View Most Recent)

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Excellent Company

Night Auditor (Current Employee)
Miami, FL (US)

I have been working at Hilton Worldwide full-time for more than 3 years

ProsDecent benefits package and phenomenal training, especially for those on the career path in the hospitality industry.

ConsSome corporate policies are self-defeating and harm the income potential of certain hotels in the long run.

Advice to Senior ManagementPlease re-evaluate your policy on credit card transactions for upper level hilton rewards members, as credit card fraud is running rampant and you are doing a disservice to your guests by not adequately ensuring their security by verifying cards at POS with government issued photo ID's. In addition, the policy of over-selling hotels is not one practiced by all brands (as I was mistakenly informed and later confirmed on my own) and does not promote brand loyalty, which is one of Hilton Worldwide's strengths. Guaranteeing a reservation should ALWAYS guarantee that reservation except in cases beyond the control of the hotel, such as storm/flood/eletrical/etc.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Career Damaging Experence

Information Security (Former Employee)
McLean, VA (US)

I worked at Hilton Worldwide full-time for less than a year


Pros: Industry average salary, nice building and work environment, some really friendly people to meet and… Cons: Former AOL employees have hijacked the IT Department and I was severely mislead on the status of the environment and the willingness and ability/ knowledge… Advice to Senior Management: Your IT department is in grave danger of costing you significant brand damage (already occurring) and from an IT… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great overall company, but localized management is very corrupt

Guest Services Manager (Current Employee)
Wuxi, Jiangsu (China)

I have been working at Hilton Worldwide full-time for more than a year


Pros: Great benefits, very reputable brand, solid customer base, good property management… Cons: Many overseas locations (my example being in China) are run completely by locals, from upper management all the way down. There needs to be… Advice to Senior Management: Many overseas locations (my example being in China) are run completely by locals, from upper management all the way down. There needs to be… Yes, I would recommend this company to a friend More

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Hilton Worldwide – Why Work for Us?

A World of Opportunities for You From Oahu to Ontario, Hilton Worldwide continues to grow throughout the United States and Canada. Conrad Hilton founded our company in 1919 in Cisco, Texas, and developed a lasting… Full Overview

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