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Gilt Groupe
3.3 of 5 35 reviews
www.gilt.com New York, NY Unknown

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Gilt Groupe Employee Review

  • Comp & Benefits
         
  • Senior Management
         
  • Work/Life Balance
         
  • Culture & Values
         
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  • No Opinion of CEO

 

Total lack of supervisory support

Customer Support (Former Employee)
Portland, OR (US)

I worked at Gilt Groupe part-time for less than a year

Pros-Great snack room
-Awesome products on website with employee discount

ConsGilt Groupe uses a number of offices to staff their customer service operations as well as a work from home team. I was a member of this work from home group who consistently lacked management support on basic issues. Technical difficulties we constant and the IT support from the home office was both rude and unhelpful. Some of the supervisors are smart, competent people but their intelligence was overshadowed by their utter disregard for the needs of their employees. Additionally, the in-house and work from home team were treated differently on a number of occasions.

Advice to Senior ManagementGilt Groupe, please disband the work from home team. Your employees hate it.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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