GameStop

  www.gamestop.com
  www.gamestop.com
There are newer employer reviews for GameStop

1 person found this helpful  

My experience was good, but for others it may vary depending on who is managing the store.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Sales Associate in Toronto, ON
Former Employee - Senior Sales Associate in Toronto, ON

I worked at GameStop part-time (more than 3 years)

Pros

- If you like video games, it is an enjoyable environment being surrounded by them.
- Good chance to develop communication and interpersonal skills
- Employees are close knit as there are usually less than 10 staff employed at a store
- Good start if you're looking for some customer service experience

Cons

- Too much variability in management between stores. You'll meet some really good managers and some really bad ones.
- No structured training program for line staff at the time I was hired. (2005)
- Part time staff sometimes only get one shift a week (3-4 hour shift) due to cuts in hours.

Advice to ManagementAdvice

- Keep a closer eye on poorer performing stores. It may not be the line staff who are performing poorly but the manager.
- Develop a structured training program for line staff. A lot of new employees are simply thrown into the water and do not understand customer service
- Stop cutting hours allotted to the stores, especially larger and busier ones like mall stores. They need the hours. Less than 120 hours a week is not enough. Since the part time staff have their shifts and hours cut it will force them to look for jobs elsewhere and deter them from continuing to work for you.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1435 Other Employee Reviews for GameStop (View Most Recent)

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  1. 1 person found this helpful  

    EB Games/Gamestop are not willing to match the compensation level of similar companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager in Cranbrook, BC
    Former Employee - Store Manager in Cranbrook, BC

    I worked at GameStop

    Pros

    Generally an exciting industry to be a part of. Great benefit package.

    Cons

    They don't pay enough at any level. High turnover.

    Advice to ManagementAdvice

    If you want to retain your key employees start paying them what is in line with what similar companies pay.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    8/10 experience, one of the better jobs I've held

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Columbus, GA (US)
    Current Employee - Game Advisor in Columbus, GA (US)

    I have been working at GameStop part-time (more than 3 years)

    Pros

    -comfortable work attire
    -leniency with facial hair and hair length
    -fun atmosphere
    -great people to work with

    Cons

    -some customers feel they owe the world to them and can be difficult
    -hours for smaller stores are horrendous

    Advice to ManagementAdvice

    -spread your payroll evenly across all stores, smaller ones can't be expected to grow if they don't have the resources necessary coming to them.
    -if extra hours are given to a store due to them selling above and beyond, allow those hours to roll over into the next week. Alot of times those stores won't know they have them till the end of the pay period and can't utilize them all.

    Recommends
    Neutral Outlook
There are newer employer reviews for GameStop

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