There are newer employer reviews for GameStop

1 person found this helpful  

My experience was good, but for others it may vary depending on who is managing the store.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Sales Associate in Toronto, ON
Former Employee - Senior Sales Associate in Toronto, ON

I worked at GameStop part-time (more than 3 years)

Pros

- If you like video games, it is an enjoyable environment being surrounded by them.
- Good chance to develop communication and interpersonal skills
- Employees are close knit as there are usually less than 10 staff employed at a store
- Good start if you're looking for some customer service experience

Cons

- Too much variability in management between stores. You'll meet some really good managers and some really bad ones.
- No structured training program for line staff at the time I was hired. (2005)
- Part time staff sometimes only get one shift a week (3-4 hour shift) due to cuts in hours.

Advice to ManagementAdvice

- Keep a closer eye on poorer performing stores. It may not be the line staff who are performing poorly but the manager.
- Develop a structured training program for line staff. A lot of new employees are simply thrown into the water and do not understand customer service
- Stop cutting hours allotted to the stores, especially larger and busier ones like mall stores. They need the hours. Less than 120 hours a week is not enough. Since the part time staff have their shifts and hours cut it will force them to look for jobs elsewhere and deter them from continuing to work for you.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1385 Other Employee Reviews for GameStop (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    EB Games/Gamestop are not willing to match the compensation level of similar companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager in Cranbrook, BC
    Former Employee - Store Manager in Cranbrook, BC

    I worked at GameStop

    Pros

    Generally an exciting industry to be a part of. Great benefit package.

    Cons

    They don't pay enough at any level. High turnover.

    Advice to ManagementAdvice

    If you want to retain your key employees start paying them what is in line with what similar companies pay.

    Doesn't Recommend
    No opinion of CEO
  2. 5 people found this helpful  

    I don't know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop

    Pros

    Meet great people, fun environment most the time

    Cons

    Customers are generally idiots, numbers, numbers, numbers. The company is going the wrong direction focusing on electronics and credit cards when they need to stick to their roots with video games.

    Advice to ManagementAdvice

    Come manage a store for one month, close some shifts alone, etc. Then pay these people what they deserve and show some respect to your store employees, get off the balls of the district and regional managers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for GameStop

Work at GameStop? Share Your Experiences

GameStop

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.