Flextronics

www.flextronics.com
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There are newer employer reviews for Flextronics

1 person found this helpful  

Very poor company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Technician in Atlanta, GA (US)
Current Employee - Customer Service Technician in Atlanta, GA (US)

I have been working at Flextronics full-time (more than a year)

Pros

Usually flexible schedule
Exposure to new mobile devices.

Cons

The management of the the RTS division is pitiful. I often wondered just how these people got their jobs.

The new hire training was a joke. The on-site training was full of drama and personal intrigue. There is no support from mid or upper management. If you follow policy, you are wrong. If you do not follow policy, you are wrong.

The company mantra is "Assign blame at all costs but, don't actually fix a problem."

Don't hope for a promotion unless you are a buddy of the person doing the promoting.

Raises are non-existant. Management has no idea of how to motivate, reward, or inspire.

Advice to ManagementAdvice

At this point I would say clean house and start over. The problems are rooted so deep I see little hope to improve with current leadership and culture.

Fortunately I am moving on and have been hired by a company that is always in the top ten companies to work for.

Good riddance.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

529 Other Employee Reviews for Flextronics (View Most Recent)

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  1. 1 person found this helpful  

    Wants to have good customer service, but doesn't understand how

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Flextronics

    Pros

    Appears to want to improve customer service, Great lower management

    Cons

    Higher management is very detached, You hear a lot of text-book phrases about improvement and customer service but you quickly realize they are reading from a book and don't understand the underlying principles and qualities that lead to great customer service. Day 1 of training includes a slideshow that says "We are NOT legally required to give you breaks, but we do." That, in itself, shows that they are more concerned with setting the stage for removing breaks than they are with understanding why breaks are important for morale.

    Advice to ManagementAdvice

    Get more in touch with lower levels of employment, understand their daily journey and needs, and higher someone who truly understands the spirit of great customer service and employee relations, not someone who reads from customer service books and uses a lot of clip art.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Quality Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supplier Quality Engineer in Plano, TX (US)
    Former Employee - Supplier Quality Engineer in Plano, TX (US)

    I worked at Flextronics full-time (more than a year)

    Pros

    Compensation and benefits are very good. I liked the people I worked with.

    Cons

    Layoffs every other quarter. No job security. Distance from my house to Flextronics was 90 miles round trip.

    Advice to ManagementAdvice

    Don't hire someone full-time and then lay them off 6 months to a year later.

    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Flextronics

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