First Niagara Financial

  www.firstniagara.com
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44 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

1 person found this helpful  

Up and Down

Customer Service Representative (Current Employee) Albany, NY (US)

ProsGreat coworkers. At one time, our department had their own corporate culture, and it was fantastic. Advancement within your own area is extremely possible, despite what others say here.

ConsSigh... well, having lived through the HSBC conversion and coming out (mostly) intact: the micromanagement of employees, the fact that we were outright told to LIE to customers, the policies that are broken one minute and enforced the next... all very horrible.

Additionally, the bank has begun using a temp agency to fill certain positions, leading to training groups of twenty that have no idea what to do, and that can easily dispose of half themselves within a months time.

Also? The pay is not nearly enough.

Advice to Senior ManagementTry actually evaluating the quality of the people you hire instead of just mass hiring. It might help. Also, before promoting people, see how they do with employee engagement.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    IT: Nice People, Clueless Management

    Software Developer (Former Employee) Buffalo, NY (US)

    I worked at First Niagara Financial full-time for more than a year

    Pros: IT is young and vibrant at FNFG. The people are friendly and supportive. Times are tight for… Cons: The other side of the "young and vibrant" coin is their inexperience. For an enterprise IT environment, it's still a pretty small organization and… Advice to Senior Management: Slow down growing the org chart, and focus on the people you already have. Say "no" to the… Yes, I would recommend this company to a friend More

    • Comp & Benefits
    • Career Opportunities

     

    Disappointing , no room for advancement

    Relationship Banker (Former Employee)

    I worked at First Niagara Financial full-time for more than 8 years

    Pros: Convenient locations, very nice coworkers. Cons: Does not promote from within, raises are very small, sales pressure is ever increasing and… Advice to Senior Management: Value the people that built the company. Not everyone from outside is better than whom… More

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