Glassdoor is your free inside look at First Niagara Financial reviews and ratings — including employee satisfaction and approval rating for First Niagara Financial CEO John R. Koelmel. All reviews posted anonymously by First Niagara Financial employees.
1 person found this helpful
Current Employee – been working at First Niagara Financial full-time for more than a year
Pros – Great coworkers. At one time, our department had their own corporate culture, and it was fantastic. Advancement within your own area is extremely possible, despite what others say here.
Cons – Sigh... well, having lived through the HSBC conversion and coming out (mostly) intact: the micromanagement of employees, the fact that we were outright told to LIE to customers, the policies that are broken one minute and enforced the next... all very horrible.
Additionally, the bank has begun using a temp agency to fill certain positions, leading to training groups of twenty that have no idea what to do, and that can easily dispose of half themselves within a months time.
Also? The pay is not nearly enough.
Advice to Senior Management – Try actually evaluating the quality of the people you hire instead of just mass hiring. It might help. Also, before promoting people, see how they do with employee engagement.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-07-24 05:55 PDT
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