There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

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Great Co-Workers and Growth Potential

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - College Planning Specialist in American Fork, UT (US)
Current Employee - College Planning Specialist in American Fork, UT (US)

I have been working at Fidelity Investments full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

- My co-workers are amazing people. Everyone is very friendly, outgoing, and generally positive. I look forward to seeing them every day and miss them on the weekends!
- The training is bar none. They give you extensive training to pass the Series 7 and 63 exams, making it almost impossible for you to fail, and every new skill set you master is accompanied by at least a week of intense training.
- The work environment is very pleasant. My desk is very spacious, the break rooms are well stocked, and we have huge windows with views of the mountains.
- If you're willing to work hard and network with people, the growth potential for your career at Fidelity is unlimited.

Cons

- The pay is less than it should be. Considering the complexity and responsibility on our shoulders with all the regulations and rules, we should be paid much more than we are.
- Some managers exhibit favoritism towards employees who are clearly incompetent at their jobs but are likable people.
- The micromanaging of your schedule is obnoxious, but it's pretty standard in a call center environment.

Advice to Management

Pay your phone reps more money! We work our butts off to take care of the customers who are not always very pleasant, and we should be fairly compensated.

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  1. Great people but low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Absolutely great people and good culture with good profit sharing.

    Cons

    They do not pay competitively and are on the low end. Raises are nothing to write home about. One needs to leave here and come back to get a significant bump in pay.


  2. Great place to work for a long time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fidelity Investments

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great overall comp package & culture.

    Cons

    very hiarchical when it comes to moving on to the next role.

    Advice to Management

    take your time hiring people for the right roles


There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

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