Ferrellgas Partners

  www.ferrellgas.com
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44 Employee Reviews (View Most Recent)

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Ferrellgas Sales vs Operations impacts bottom line

Account Manager (Current Employee) Colorado Springs, CO (US)

ProsFerrellgas provides a strong team environment, quality training and a good propane solution for commerical and residential accounts. The base pay and varied commission payout are pretty strong. The benefits are great and the sales team is strong. Serivce team is strong.

ConsThere is a huge gap between sales and operations, which will impact an account manager's income due to lack of installation support, poor internal communication, lack of response time from operations management and complicated reporting requirements in order to get some commissions paid out. Management over operations is lacking in leadership and execution. Competitive pricing is a concern, as account managers are fighting with lower margins and customers or prospects are typically getting charged a higher-than-average cost for product. Pricing teams and operations managers often change prices even after signed agreements are received.

Advice to Senior ManagementDevelop a better way to track poor performing operations mgt team members, as this greatly impacts getting sold accounts installed and account managers getting paid correctly and on time. Customers need to be treated better with regard to consistent and fair pricing - stop changing their price just to make your profit margins.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good Place to Work, But Not For Everyone.

    Delivery Manager (Current Employee) Olympia, WA (US)

    I have been working at Ferrellgas Partners


    Pros: Seasonal business allows for ease of taking time off during the summer months. Employer is helpful in providing equipment to… Cons: Winter heating season is very hectic, which can cause frustrations and often the weather dictates how busy it is. Snow/Ice and cold conditions… Advice to Senior Management: For the most part, I think senior management is doing a good job. Communication is not horrible, but could be better in relaying things that… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    High stress, very high performance expectations

    Anonymous Employee (Former Employee)

    I worked at Ferrellgas Partners


    Pros: Work week consists of Monday - Friday, 8-5, weekends off except for an occasional… Cons: Sitting for 8 hours with a head phone talking with 50 % disgruntled customers due to pricing or urgent need for propane, extreme expectations… Advice to Senior Management: Since the company's expectations are so high and the stress level is extreme, think of ways to boost office morale… More
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