There are newer employer reviews for Enterprise Rent-A-Car

 

Good opportunity for advancement

Current Employee - Management Trainee  in  Goldsboro, NC (US)
Current Employee - Management Trainee in Goldsboro, NC (US)

I have been working at Enterprise Rent-A-Car full-time for more than a year

Pros

If you can sell and give great customer service, this is the job for you. Great opportunity for advancement, many different types of jobs to choose from.

Cons

long hours, the structure of the organization differs from one region to the next. The company, especially administration, should be more transparent.

Advice to ManagementAdvice

Retain good talent and stop pushing them out the door

2901 Other Employee Reviews for Enterprise Rent-A-Car (View Most Recent)

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  1.  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Pros

    Great career advancement. High level training.

    Cons

    No work life balance. Unhappy customers

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Run from this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee  in  New York, NY (US)
    Current Employee - Management Trainee in New York, NY (US)

    I have been working at Enterprise Rent-A-Car full-time for less than a year

    Pros

    Trying different cars (main benefit).
    Good first job out of college.
    Learning customer service and sales

    Cons

    -Excessive hours (minimum is 48 hours). You wake up and sleep Enterprise.
    -Wearing a suit, tie and shoes while cleaning vehicles and working in business attire whether there is snow, sleet, rain or hail. Even in the summer youre required to dress this way.
    -Unhealthy working environment
    -Poor work/life balance.
    -Rude customers.
    -Promotion based purely on sales. Tenure doesn't matter.
    -ESQI is the only way you get promoted. This means if a customer doesn't like you for ANY reason (he didn't buy me a cup of coffee etc) you will never get promoted. That means customers constantly have the upper hand and can treat employees like dirt..
    -Cult like mentality. They breed a cult like mentality. During company happy hours, all that is discussed is Enterprise. They want you to live, breathe and worship this company.

    Advice to ManagementAdvice

    Lessen hours, there is a serious talent drain in your company. 75% of your MT's are looking to quit. That's why we think of your customers and business the way you treat us. Stop selling a dream that won't come true for more than 85% of employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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