490 Employee Reviews (View Most Recent)

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Gift Shop

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Gift Shop Sales  in  Bourbonnais, IL (US)
Former Employee - Gift Shop Sales in Bourbonnais, IL (US)

I worked at Cracker Barrel part-time for less than a year

Pros

Meeting people from all over the world. What awesome people come into Cracker Barrel!

Cons

Based on what the company once was, and how it was run, Cracker Barrel now is not a friendly nor welcoming place to work. It is a place where the staff is required to sell so many items per shift, and make so much $$$ per shift. If the staff doesn't make these quotas, you are written up and or your oh so few weekly hours are cut even more. And what do you get for all of this pressure and stress, a minimum wage and other staff who back stab you for even trying to do well. I would love to say that Cracker Barrel has even remotely an ounce of caring for it's employees, but this is far from the truth, And actually, they get some wonderful people to work for them, but alas they do not stay as there is absolutely no future or enjoyment working for this company. This is definitly not a job for a beginner or a oldster, and sadly, if it keeps going like it is, I don't see a future for this company.

Advice to ManagementAdvice

There is nothing to say because it is corporate that dictates what the management imposes onto the staff. Tha management is greatly stessed as well. This company is not employment friendly!

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Cracker Barrel

  1.  

    This is not a fast food place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Am Restaurant Server  in  Albuquerque, NM (US)
    Former Employee - Am Restaurant Server in Albuquerque, NM (US)

    I worked at Cracker Barrel part-time for less than a year

    Pros

    Most of the servers are nice, some management can be nice. 50% off of food during your shift.

    Cons

    Managers yell at the servers. Orders are treated like a fast food establishment with regards to the food getting out, but the customers treat it like a normal sit down place so they will take their time. Teamwork is forced down your throat to the point where they demand you help someone else...and your tables suffer, meaning lousy tip. Tips average about $3 a table and the only way to
    make any decent amount is to turn those tables as fast as you can. You're constantly on your feet running back and forth, and you constantly get sat while you're off doing something for someone else and then the managers yell at you for not greeting the new table(which you had no idea you had) in 30 sec or less. The Micros setup in convoluted and not logically set up, so it takes forever to get the order in, not to mention you are supposed to memorize the entirety of two full menus in a very short period of time.

    Heaven forbid you run back to the break room for a quick drink, that slacking!! Also, with the amount of sidework and silverware rolling you have to do after your shift...plan on being there at least an hour after your shift. And the amount of people you have to check out with before you can leave makes it feel like you're being released from prison.

    They will also schedule so many servers you'll be lucky to get 15 hrs a week..less if you're not a butt kissing favorite of the scheduling manager.

    Love the food, but don't work there if you can help it!

    Advice to ManagementAdvice

    Treat you employees like people, not expendable items. Lose the bonus for managers and let sales look after themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Never again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook  in  Madisonville, KY (US)
    Former Employee - Prep Cook in Madisonville, KY (US)

    I worked at Cracker Barrel full-time for more than a year

    Pros

    If you love cooking then it's a good job to have.

    Cons

    It's a disgusting place to work at. Everything is frozen but most is expired products that they tell you to go ahead and use anyways. The salad they leave overnight in their refridg. to use the limp lettuce and stiff cheese the next day. They over hire which means they lay off constantly and the kitchens are filled with fellow employees making it hard to do your job right. Fellow employees will also come into your work area which makes it easier for you to get blamed for their mistakes they leave in your area when you come back to it, management is chewing your butt. Which brings me to my next statement that management is always chewing you for absolutely nothing. Giving you a hard time and having favorites. On top of that there are many other reasons that i will never work there again other than the constant cussing in the kitchen and yelling, fighting, and favoritism.

    Advice to ManagementAdvice

    My advice... All new management and fresh food!!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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