There are newer employer reviews for Cracker Barrel

1 person found this helpful  

Gift Shop

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Gift Shop Sales in Bourbonnais, IL (US)
Former Employee - Gift Shop Sales in Bourbonnais, IL (US)

I worked at Cracker Barrel part-time (less than an year)

Pros

Meeting people from all over the world. What awesome people come into Cracker Barrel!

Cons

Based on what the company once was, and how it was run, Cracker Barrel now is not a friendly nor welcoming place to work. It is a place where the staff is required to sell so many items per shift, and make so much $$$ per shift. If the staff doesn't make these quotas, you are written up and or your oh so few weekly hours are cut even more. And what do you get for all of this pressure and stress, a minimum wage and other staff who back stab you for even trying to do well. I would love to say that Cracker Barrel has even remotely an ounce of caring for it's employees, but this is far from the truth, And actually, they get some wonderful people to work for them, but alas they do not stay as there is absolutely no future or enjoyment working for this company. This is definitly not a job for a beginner or a oldster, and sadly, if it keeps going like it is, I don't see a future for this company.

Advice to ManagementAdvice

There is nothing to say because it is corporate that dictates what the management imposes onto the staff. Tha management is greatly stessed as well. This company is not employment friendly!

Doesn't Recommend
Negative Outlook
Disapproves of CEO

521 Other Employee Reviews for Cracker Barrel (View Most Recent)

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  1. 1 person found this helpful  

    This is not a fast food place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Am Restaurant Server in Albuquerque, NM (US)
    Former Employee - Am Restaurant Server in Albuquerque, NM (US)

    I worked at Cracker Barrel part-time (less than an year)

    Pros

    Most of the servers are nice, some management can be nice. 50% off of food during your shift.

    Cons

    Managers yell at the servers. Orders are treated like a fast food establishment with regards to the food getting out, but the customers treat it like a normal sit down place so they will take their time. Teamwork is forced down your throat to the point where they demand you help someone else...and your tables suffer, meaning lousy tip. Tips average about $3 a table and the only way to
    make any decent amount is to turn those tables as fast as you can. You're constantly on your feet running back and forth, and you constantly get sat while you're off doing something for someone else and then the managers yell at you for not greeting the new table(which you had no idea you had) in 30 sec or less. The Micros setup in convoluted and not logically set up, so it takes forever to get the order in, not to mention you are supposed to memorize the entirety of two full menus in a very short period of time.

    Heaven forbid you run back to the break room for a quick drink, that slacking!! Also, with the amount of sidework and silverware rolling you have to do after your shift...plan on being there at least an hour after your shift. And the amount of people you have to check out with before you can leave makes it feel like you're being released from prison.

    They will also schedule so many servers you'll be lucky to get 15 hrs a week..less if you're not a butt kissing favorite of the scheduling manager.

    Love the food, but don't work there if you can help it!

    Advice to ManagementAdvice

    Treat you employees like people, not expendable items. Lose the bonus for managers and let sales look after themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great for a new server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Spanish Fort, AL (US)
    Former Employee - Server in Spanish Fort, AL (US)

    I worked at Cracker Barrel part-time (more than an year)

    Pros

    They give you a full program to learn how stuff should look and how to act in almost every sort of situation. They also have a lot of managers on duty to make sure the large staff runs smoothly

    Cons

    Average size costumer checks (about $20) which leads to average tips, 8+ hour shifts, but to be expected. No down time at all be prepared to work for your money.

    Advice to ManagementAdvice

    Make sure to listen to your employees and actually hear what they are saying.

    Recommends
    Positive Outlook
    No opinion of CEO
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