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1 person found this helpful  

Solutions Specialist (Part Time)

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Solutions Specialist  in  Virginia Beach, VA (US)
Current Employee - Solutions Specialist in Virginia Beach, VA (US)

I have been working at Cox Communications part-time for more than 3 years

Pros

High pay for working limited hours

Cons

When your store does well and you get a great commission, they raise the quota

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Cox Communications

  1. 1 person found this helpful  

    Made lifelong friends, but policy changes and management need improvement!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Services Representative  in  Omaha, NE (US)
    Former Employee - Account Services Representative in Omaha, NE (US)

    I worked at Cox Communications full-time for more than a year

    Pros

    Benefits start right away, co workers were awesome, and nothing wrong with free cable and internet!

    Cons

    Management didn't know anything, policy and system change every other week so you can't hardly get one thing down without learning something. THEY DON'T AT ALL WORK WITH YOUR SCHOOLING SCH. If you are legit sick, they don't care, even if you have a drs note. The new service to sales was a joke, as I keyed in my orders and half the time I didn't get paid for them. Overall, my experience wasen't great, but I wouldn't change it, because of all the great people I met.

    Advice to ManagementAdvice

    Please train your management better (I.E. account service supervisors) and try to help your employees succeed, instead of pinging them for every single little thing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great pay and opportunity, though frustrating at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ambassader  in  San Diego, CA (US)
    Current Employee - Ambassader in San Diego, CA (US)

    I have been working at Cox Communications as a contractor for less than a year

    Pros

    Pay is great
    Opportunities for advancement
    No experience required
    Flexible work schedule
    Very little supervision

    Cons

    Standing all day (8-9 hours) at wal-marts/ best buys
    Management is slow to deal with issues
    Promotions become increasingly hard to sell
    Lots of customer complaints
    The best selling employees often lie about promotional periods and pricing, management ignores this only caring about numbers and they are rewarded and made positive example of

    Advice to ManagementAdvice

    Discourage dishonest selling
    Listen to employees and work harder to resolve issues

    Recommends
    Positive Outlook
    No opinion of CEO
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