Comcast

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Business Account Executive

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Account Executive
Current Employee - Business Account Executive

I have been working at Comcast full-time

Pros

Great company with deep pockets, awesome coworkers and good benefits.

Cons

Needs to smooth out installation process for customers. Can become quite aggravating.

Recommends
Approves of CEO

2432 Other Employee Reviews for Comcast (View Most Recent)

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  1. 1 person found this helpful  

    A very poor Company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    None at this time of review!

    Cons

    bad reputation with customers, unfair practices, poor customer service , and more, techs transferring to keep aht down instead of fixing it.. Allow the techs to save by fixing issues !

    Advice to ManagementAdvice

    forget aht in tech support- as you have a very bad rep with your customers- - allow them to solve issues, streamline your programs, fix your servers. when clients are calling in repeatedly for service- do not upsell other products- monitor field techs- they are not doing jobs to point of arguing with customers- improve your standing with customers to keep them- your site says you care about your custmoers - prove it- freeze prices- and give quality service- lobs should be in sales and retention only xss spp speed upgrades in tech support - - TRACK ALL SALES ARE NO MATTER AMOUNT IT INCREASES YOUR REVENUE - custmer's favorite- line is " I pay enough for this junk that doesn't work - why do I want more?- Fix it! get back to making your service at all angles qualtiy to keep your customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Its a great job with great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Comm Tech V in Baltimore, MD (US)
    Current Employee - Comm Tech V in Baltimore, MD (US)

    I have been working at Comcast full-time (more than 5 years)

    Pros

    This is my first full-time job. I started when I was 22 making $12/hour. 4 1/2 years later I'm making $22. I am still a cable guy and have full benefits, including next to nothing for all services. You are truly your own boss most of the time. Lots of freedon to do things your way. Also many financial perks such as cell phone carrier discounts and my favorite, tuition reimbursment, up to $5.7k

    Cons

    Only two shifts Tue-Sat or Sun-Fri. So not as much time for family.

    Advice to ManagementAdvice

    Could be better, but good enough. Dont change anything.

    Recommends
    Positive Outlook
    Approves of CEO
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