Clearwire

  www.clearwire.com
  www.clearwire.com
There are newer employer reviews for Clearwire

1 person found this helpful  

Started out great but eventually declined to be like every other call center job out there.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Case Management Team in Milton, FL (US)
Current Employee - Case Management Team in Milton, FL (US)

I have been working at Clearwire full-time (more than an year)

Pros

Started out great. Great environment, attitude, and willingness to do whatever it took to help the customer.

Cons

Started taking technicians who had less qualifications and technical ability. Shipped off support overseas which made life even harder for American techs and customers. The (company) attitude of doing whatever it took to please the customer started to decline by the time I left and employee appreciation declined.

Advice to ManagementAdvice

Don't hire friends to manage the place. Almost every manager at one time at that particular call center were friends before they were hired. Didn't make for a good environment for the rest of the employees.

Recommends
Negative Outlook
Approves of CEO

216 Other Employee Reviews for Clearwire (View Most Recent)

Sort: Rating Date
  1.  

    Overall ok, but company needs new direction, management.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Clearwire full-time

    Pros

    Nice office location.
    Decent benefits
    One of the few places in area if you want to work in telecommunications

    Cons

    Changing business plans
    Management has no direction of the company
    Stock price is in the cellar

  2.  

    I've loved working here and plan to stick around as long as I can manage!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Clearwire full-time (more than 5 years)

    Pros

    Great hours, great benefits, generous stock rewards since our stock is priced so low right now, Annual Bonus, Great team members.

    Cons

    Some members of leadership are not placed in the correct roles.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Clearwire

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