There are newer employer reviews for Clearwire

1 person found this helpful  

Started out great but eventually declined to be like every other call center job out there.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Case Management Team  in  Milton, FL (US)
Current Employee - Case Management Team in Milton, FL (US)

I have been working at Clearwire full-time for more than a year

Pros

Started out great. Great environment, attitude, and willingness to do whatever it took to help the customer.

Cons

Started taking technicians who had less qualifications and technical ability. Shipped off support overseas which made life even harder for American techs and customers. The (company) attitude of doing whatever it took to please the customer started to decline by the time I left and employee appreciation declined.

Advice to ManagementAdvice

Don't hire friends to manage the place. Almost every manager at one time at that particular call center were friends before they were hired. Didn't make for a good environment for the rest of the employees.

Recommends
Negative Outlook
Approves of CEO

211 Other Employee Reviews for Clearwire (View Most Recent)

Sort: Rating Date
  1.  

    Overall ok, but company needs new direction, management.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Clearwire full-time

    Pros

    Nice office location.
    Decent benefits
    One of the few places in area if you want to work in telecommunications

    Cons

    Changing business plans
    Management has no direction of the company
    Stock price is in the cellar

  2.  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Philadelphia, PA (US)
    Former Employee - Anonymous Employee in Philadelphia, PA (US)

    I worked at Clearwire full-time for less than a year

    Pros

    the hours; and the pay wasnt too bad

    Cons

    Sometimes it was unclear what was going on with the company; first you would be placed at one store then moved to another. very inconsistent

    No opinion of CEO
There are newer employer reviews for Clearwire

Worked for Clearwire? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.