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Customer Support Engineer III

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Support Engineer III  in  Richardson, TX (US)
Current Employee - Customer Support Engineer III in Richardson, TX (US)

I have been working at Cisco Systems full-time for more than 5 years

Pros

Wonderful work environment, superior benefits, great people who are just as motivated as you are to get the job done and help the end customer succeed.

Cons

Some of the previous perks were removed due to the down turn in the economy, yet while we have since posted excellent gains over previous years, those perks have not returned.

Recommends
Positive Outlook
Approves of CEO

4973 Other Employee Reviews for Cisco Systems (View Most Recent)

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  1.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Engineer  in  San Jose, CA (US)
    Current Employee - Senior IT Engineer in San Jose, CA (US)

    I have been working at Cisco Systems full-time for more than 10 years

    Pros

    Flexibility combined with good benefits, good learning scope within the company, Very good Sr Mgmt

    Cons

    Rewards system for top performers is flawed & demotivating, a lot of politics within first/second line managers & middle mgmt (sr mgmt is good though)

    Advice to ManagementAdvice

    Identify real top performers and reward them instead of rewarding people who are in good books of first/second line of managers

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good management and learning opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant  in  San Jose, CA (US)
    Current Employee - Executive Assistant in San Jose, CA (US)

    I have been working at Cisco Systems full-time for more than 5 years

    Pros

    Great benefits, management makes a real effort to help you grow in your career, friendly people, ability to work at home when needed, great culture.

    Cons

    They talk up the work/life balance but little is done to see that anyone actually has it. In fact the culture is such that working 24/7 is expected.

    Recommends
    Approves of CEO
There are newer employer reviews for Cisco Systems

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