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Customer Support Engineer III

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Support Engineer III  in  Richardson, TX (US)
Current Employee - Customer Support Engineer III in Richardson, TX (US)

I have been working at Cisco Systems full-time for more than 5 years

Pros

Wonderful work environment, superior benefits, great people who are just as motivated as you are to get the job done and help the end customer succeed.

Cons

Some of the previous perks were removed due to the down turn in the economy, yet while we have since posted excellent gains over previous years, those perks have not returned.

Recommends
Positive Outlook
Approves of CEO

4878 Other Employee Reviews for Cisco Systems (View Most Recent)

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  1.  

    was good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer  in  Boxboro, MA (US)
    Current Employee - Network Engineer in Boxboro, MA (US)

    I have been working at Cisco Systems as an intern for less than a year

    Pros

    i got to learn new technical hand on experience in layer oen and layer two networking

    Cons

    repetitive work, it will get boring in the 5 months

    Advice to ManagementAdvice

    give more responsibilities

    Positive Outlook
    Approves of CEO
  2.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Engineer  in  San Jose, CA (US)
    Current Employee - Senior IT Engineer in San Jose, CA (US)

    I have been working at Cisco Systems full-time for more than 10 years

    Pros

    Flexibility combined with good benefits, good learning scope within the company, Very good Sr Mgmt

    Cons

    Rewards system for top performers is flawed & demotivating, a lot of politics within first/second line managers & middle mgmt (sr mgmt is good though)

    Advice to ManagementAdvice

    Identify real top performers and reward them instead of rewarding people who are in good books of first/second line of managers

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Cisco Systems

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