There are newer employer reviews for Ciena

Pleasant, Exciting and Challenging. Several ups and downs in the company health but came out of it every time.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Project Manager
Current Employee - Project Manager

I have been working at Ciena full-time (more than 10 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Will only say about IT department based on my experience. Healthy and professional environment. Satisfactory compensation packages for most employees. Organization pays attention to professional development and education. Company tries to take care of its staff, makes an effort to keep people reasonably happy.

Cons

Professional growth is limited after a certain level due to the company size and due to fact that turn over is low, a good thing generally, but not good for employee growth. Many management positions remain occupied by staff who is there for years and since company size does not grow too much, new management position don't become open easily. Also hiring processes are very slow and the organization spends too much time on hiring on open position. Result is that good management position don't become available and other technical positions are not filled fast enough. Chronic shortage of staff because of slow hiring that forces to work harder.

Advice to Management

Improve hiring processes.
Fill in open positions faster.
Setup CIO office under the CEO, not under CFO

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  1. Helpful (2)

    Complete Waste Of Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Alpharetta, GA (US)
    Former Employee - Senior Software Engineer in Alpharetta, GA (US)

    I worked at Ciena full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Interesting technology, and nice people to work with. A very fast-paced environment, and lots of potential for moving around to different focus areas.
    Wellness Reimbursement fund given to all employees.

    Cons

    No real bonus or raises in the 4 years I worked there.
    A lot of politics required for any vertical movement (promotions)
    Very little communication between senior management and employees.
    Varied work schedules with no consistency and forced shift schedules.
    Always in "crunch mode".
    Poor release scheduling and management.
    Yes-man to customers, which constantly forces employees to adjust schedules and add features originally not planned in the release.
    Technology can be varied some is current, and some is rather ancient.

    Advice to Management

    Start listening to your employees more instead of focusing on business growth. Cut out the management from Nortel, and get managers who have a sense of time and people management. Realize that there are realistic deadlines, and unrealistic deadlines. Unrealistic deadlines usually don't get met on time. ...or simply change the company name to Nortel.

  2. Systemically bad management, no investment back into ERP or employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Level Management in Linthicum, MD (US)
    Former Employee - Middle Level Management in Linthicum, MD (US)

    I worked at Ciena full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The increasingly dwindling employee base still had a few folks left who were tenured enough to know the day to day process.

    Cons

    *Extremely high employee turnover
    *Bonuses were a farce
    *Terrible upper management
    *Horrible cross departmental communication/cohesiveness
    *Complete lack of concern about employees
    *Zero corporate culture

    Advice to Management

    Years before joining Ciena I had heard it was a great place to work - after joining Ciena I heard this used to be such a great place to work. Clean house with old upper level managers/execs and bring in folks who want to work and can respectfully treat employees.

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