Ciena

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128 Employee Reviews (View Most Recent)

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  • No Opinion of CEO

 

its good and bad, but not getting any better

Senior Engineer GTS (Current Employee) Linthicum, MD (US)

ProsThe Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

ConsBureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
Middle management are mostly Nortel and its hard to workout who took over who.
A huge change in the way customers are supported - an arrogant like it or lump it approach.
Metrics a big focus, but CSAT & ESAT pretty much ignored.

Advice to Senior ManagementCut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Lead software developer in ciena

    Lead Software Engineer (Current Employee) Linthicum, MD (US)

    I have been working at Ciena full-time for more than a year


    Pros: Nice people to work with Cons: Planning is not theremneed more employee comeunication Advice to Senior Management: Everything is base don events Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Changing times

    Sales Director (Current Employee) Linthicum, MD (US)

    I have been working at Ciena full-time for more than 10 years


    Pros: Technology innovation; leader in Optical transport Cons: Too many ex Nortel personnel in middle management roles, stifling… Advice to Senior Management: Sack Business Ops bean counters who are basically clueless and… No, I would not recommend this company to a friend More
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