There are newer employer reviews for Ciena

 

its good and bad, but not getting any better

Current Employee - Senior Engineer GTS in Linthicum, MD (US)
Current Employee - Senior Engineer GTS in Linthicum, MD (US)

I have been working at Ciena full-time (more than 8 years)

Pros

The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

Cons

Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
Middle management are mostly Nortel and its hard to workout who took over who.
A huge change in the way customers are supported - an arrogant like it or lump it approach.
Metrics a big focus, but CSAT & ESAT pretty much ignored.

Advice to ManagementAdvice

Cut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

Recommends
Neutral Outlook
No opinion of CEO

147 Other Employee Reviews for Ciena (View Most Recent)

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  1.  

    Lead software developer in ciena

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Software Engineer in Linthicum, MD (US)
    Current Employee - Lead Software Engineer in Linthicum, MD (US)

    I have been working at Ciena full-time (more than an year)

    Pros

    Nice people to work with

    Cons

    Planning is not theremneed more employee comeunication

    Advice to ManagementAdvice

    Everything is base don events

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ciena full-time (more than 5 years)

    Pros

    Ciena is a good place to work with an open culture, Good colleagues and is a technology leader in Optical industry. Ciena has been doing OK in a competitive industry. Ciena is fair in its policies and compensation/benefits are comparable to industry.

    Cons

    Ciena's line of business has good amount of competition and low margins. This limits the bonuses etc. Not too many companies in the same technology domain.

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Ciena

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