Charles Schwab

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818 Employee Reviews (View Most Recent)

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Very improved after Pottruck was fired

Registered Representative II (Former Employee) Phoenix, AZ (US)

ProsChuck Schwab and Walt Bettinger seem like the real deal ... sincere in caring about both their employees and their customers.

The company has been pretty successful in eliminating conflict of interest in the products that the brokers sell.

The 'customer comes first' attitude seems to be real again. No longer just lip service.

ConsAt least when I left there were still several directors that had yet to convert away from the greed of the Pottruck years. Some departments were clearly happy and doing well. Some were still suffering.

Employee incentive still seems to be misaligned at times.

Advice to Senior ManagementContinue to the return back to Chuck Schwab's founding principles. Do more to make employees also Schwab stock holders. Continue weeding out those directors and managers that are still holding on the 'Pottruck' attitude. You will continue losing your best people until you can really fix the employee experience.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    9 people found this helpful  

    Began with excitement, ended with despair and awful mid-level managers that couldn't be overcome

    Registered Representative II (Former Employee) Indianapolis, IN (US)

    I worked at Charles Schwab full-time for more than 3 years


    Pros: They hire almost anyone with a pulse, decent benefits, pay for… Cons: Everything else. You take about 5,000 calls a year, your whole worth to the company depends on about 30-40 of those calls that are graded.… Advice to Senior Management: Anyone with half a brain could make positive changes here, but it does not seem tobe something that management wants to address. They like to… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Relationship Specialist

    Relationship Specialist (Former Employee) Orlando, FL (US)

    I worked at Charles Schwab full-time for less than a year


    Pros: Great 9-5ish scheduling and scheduled breaks throughout the day. Friendly people that are always willing to help you as you start out… Cons: Not much upward mobility at all. Despite the opportunity to grow laterally within the company there are not a lot of opportunities to move… Advice to Senior Management: Update training for new hires and on going training after hiring. Create more developmental training to expand people's skills versus constant cheerleading sessions on… No, I would not recommend this company to a friend More
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