1468 Employee Reviews (View Most Recent)

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1 person found this helpful  

Capital One seems to value its employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Coordinator  in  Rolling Meadows, IL (US)
Current Employee - Customer Service Coordinator in Rolling Meadows, IL (US)

I have been working at Capital One full-time for more than 5 years

Pros

Capital One fosters a relaxed working environment and Capital One University promotes continuing education for career growth.

Cons

For me its the location

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Capital One

  1.  

    Ernest effort in pursuit of excellence in customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Portland, OR (US)
    Current Employee - Customer Service Representative in Portland, OR (US)

    I have been working at Capital One full-time for more than a year

    Pros

    *All decisions are weighed against the company mission to do the right thing. Like the Golden Rule, it may create complications, it is also fundamentally clear, simple, direct and self-evident in problem-solving.
    *The guiding cultural principal of PWE, Positive Workplace Environment (which I like to call Pweh, in honor of Mel Brooks), actually works at Capital One - discouraging gossip, and bullying, and all the petty little squabbles that undermine team-building.

    Cons

    Compensation and benefits are stable and reliable -- but only slightly above average. In the pursuit of excellence, compensation should more accurately reflect the excellence we seek.

    Advice to ManagementAdvice

    There's a great deal of appreciation for a job well done, outstanding performance, and meeting metrics -- and that's great

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Amazing culture, great learning curve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time

    Pros

    Amazing work culture, ownership of work even as a fresher, good compensation

    Cons

    Low hike rates compared to industry, career path not well-defined

    Recommends
    Negative Outlook
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