Capital One
3.4 of 5 1,232 reviews
www.capitalone.com Mc Lean, VA 5000+ Employees

1232 Employee Reviews (View Most Recent)

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Good time for opportunity in the area, a lot of change and quite risky.

Relationship Banker (Former Employee)

I worked at Capital One full-time for more than a year

ProsIf you have talent, you will be noticed, responsibility comes whether you like it or not.

ConsGrowing pains, some branches have closed. Procedures are not as established.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

No customer focus

Customer Service Representative (Former Employee)
Irving, TX (US)

I worked at Capital One full-time for less than a year


Pros: Friendly coworkers nice building free checking account Cons: In the customer service role you have 3 minutes to handle customer concerns. Which is not long enough when answering the concerns of the customer.… Advice to Senior Management: focus on doing right by the customer it makes it… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Hmmm... trying to think of something good to say... well the pay is decent

IT Role (Current Employee)
Richmond, VA (US)

I have been working at Capital One as a contractor for more than 8 years


Pros: Only the pay nothing else Cons: Everything. Difficult and lazy staff, bloated with process, too many… Advice to Senior Management: get a clue, look at the money you are wasting on people that don't do anything.… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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