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1 person found this helpful  

Customer Service Representative-not flexible

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Melville, NY (US)
Former Employee - Customer Service Representative in Melville, NY (US)

I worked at Cablevision Systems full-time for less than a year

Pros

Good benefits, security. Not to far a commute for anyone who lives on the Island.

Cons

Not flexible at all in customer service.

Advice to ManagementAdvice

Make your customer service representatives happy. Happy works produce happy customers..

Doesn't Recommend
No opinion of CEO

Other Reviews for Cablevision Systems

  1.  

    if you like change on a weekly basis this is the job for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Piscataway, NJ (US)
    Former Employee - Inside Sales Representative in Piscataway, NJ (US)

    I worked at Cablevision Systems full-time for more than a year

    Pros

    commision is good if you are goal oriented and a big time competitor. you can make very good money with no experience

    Cons

    policies change too much. once you have your commision structure down pack they change it so you have to learn a new system and when you almost learn the new system they will add a new one.

    Advice to ManagementAdvice

    just use one system and stick to it stop making it difficult. its a great place to work other than that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    techinical support level 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II  in  Jericho, NY (US)
    Current Employee - Customer Service Representative II in Jericho, NY (US)

    I have been working at Cablevision Systems full-time

    Pros

    decent salary & benefits, awesome people to work with as most are down to earth and have a sense of humor

    Cons

    schedule isn't flexible, 30 minute lunch breaks, can't use the bathroom when needed unless you have a doctors note to prove you have to make a few trips to the restroom, job is based on the number game & if you don't pull enough numbers they fire you, there is no job security!

    Advice to ManagementAdvice

    offer a real lunch break & offer flexible schedules especially for single parents

    Doesn't Recommend
    No opinion of CEO
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