There are newer employer reviews for CSG Systems International

1 person found this helpful  

Great Company to work for until recent years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Omaha, NE (US)
Former Employee - Anonymous Employee in Omaha, NE (US)

I worked at CSG Systems International

Pros

The CSG culture has historically been one that promoted entrepreneurially behavior in its employees. It was an environment where employees could ask questions, challenge new inititatives and feel as though their voice was heard. The company's growth through acquisition strategy has provided great opportunities for the midwestern organization to learn about integration of corporate cultures.

Cons

CSG has attempted to broaden its product/service lines to decrease the pressure of having the majority of its revenue tied to a handful of clients. Unfortunately, the in-house 'blame game' is alive and well at CSG, from sales, to development, to product management. Executive management is busy 'counting beans' rather than leading and holding those responsible, accountable.
Within the past 5 years there has been a significant shift in the culture that is a double standard. Management asks/requires employees to share their ideas and expand their skills (stretch goals) but do not provide the necessary support to help them achieve the goals and then wonders why employees are disenchanted and not motivated.

Advice to ManagementAdvice

Spend some time to personally understanding what mid-level managers and employees think of the most recent initiatives.

Disapproves of CEO

51 Other Employee Reviews for CSG Systems International (View Most Recent)

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  1.  

    Very professional organisation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International

    Pros

    Professional, supportive, friendly. Senior mgmt emphasis on strategy and how to continue the success of the company

    Cons

    Can be slow to react

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Not my cup of tea.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Omaha, NE (US)
    Former Employee - Anonymous Employee in Omaha, NE (US)

    I worked at CSG Systems International

    Pros

    Decent local job in the IT field. Benefits.

    Cons

    Leadership is out of touch with CSG employees working directly with the client. No real opportunities for advancement. Morale continues to nose dive due to yearly layoffs and disconnected leadership. Stay clear unless job security and advancement are not important to you.

    Advice to ManagementAdvice

    Watch 'Undercover Boss' to see what you've been neglecting. Start caring about those who work directly with your clients.

    Doesn't Recommend
    Disapproves of CEO
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