50 Employee Reviews (View Most Recent)

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1 person found this helpful  

Not my cup of tea.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Omaha, NE (US)
Former Employee - Anonymous Employee in Omaha, NE (US)

I worked at CSG Systems International

Pros

Decent local job in the IT field. Benefits.

Cons

Leadership is out of touch with CSG employees working directly with the client. No real opportunities for advancement. Morale continues to nose dive due to yearly layoffs and disconnected leadership. Stay clear unless job security and advancement are not important to you.

Advice to ManagementAdvice

Watch 'Undercover Boss' to see what you've been neglecting. Start caring about those who work directly with your clients.

Doesn't Recommend
Disapproves of CEO

Other Reviews for CSG Systems International

  1. 2 people found this helpful  

    Very stressful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - MIS Manager/Director  in  Omaha, NE (US)
    Current Employee - MIS Manager/Director in Omaha, NE (US)

    I have been working at CSG Systems International

    Pros

    decent pay. casual dresscode. nice facilities

    Cons

    Frequent layoffs. Starting to feel like another ‘FDR’. Its not what you know. Its WHO you know.

    Advice to ManagementAdvice

    Break up the good old boy network. Get out and talk to the employees. The overall mood is very negative. Most employees do not feel valued or feel like they have job security.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Poor management, information sharing was non existent, expected overtime constantly, low moral by employees, cliquey.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Benefits were good until they started paring them down. After that, the benefits were no different or better than any other company. Recommended for anyone just starting out. Can learn about big company politics and how the game is played. Don't plan on staying long after you gain what you can. Seemed like if you can blame others for your mistakes and cover them up, you will do fine.

    Cons

    Always had to work mandatory overtime, plus overtime anyway due to so many chiefs and so few Indians. So much rework due to poor quality standards of employees. Micro management by managers who basically take up space and air in offices. Plenty of blame for who did the wrong things, but no enough praise for those that did the right things. Antiquated software from the days of First Data, new development is off course for industry standards. Big ideas but no clout in accomplishing goals for improvements and increasing profits and innovative technology. Stale environment, stagnant work force, no new ideas from management or work force. Management constantly plays favorites and uses some for tattle tales. Uneasy workplace for even honest mistakes.

    Advice to ManagementAdvice

    It's time to get rid of the drift wood sitting in the offices at CSG, not always the worker bees. Listen to those worker bees, some of them have good ideas that get ignored by incompetent management.

    Doesn't Recommend
    Disapproves of CEO
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