There are newer employer reviews for Bank of America

 

Great Environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Consumer Product Strategic Analyst in Calabasas, CA (US)
Current Employee - Consumer Product Strategic Analyst in Calabasas, CA (US)

I have been working at Bank of America full-time (more than 3 years)

Pros

Great Pay, Easy to move up if you can influence and drive

Cons

Need to be good at the political game

Recommends
Positive Outlook
No opinion of CEO

6723 Other Employee Reviews for Bank of America (View Most Recent)

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  1.  

    Don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service and Sales Specialist in Fort Worth, TX (US)
    Former Employee - Customer Service and Sales Specialist in Fort Worth, TX (US)

    I worked at Bank of America full-time (more than an year)

    Pros

    Pay, benefits, casual dress code, and top notch training classes.

    Cons

    Non-motivated management, always looking to fire employees, non-motivated associates. Managers were the WORST part of being employeed by Bank of America. They were either never physically there, or in meetings all day. The set up of both Collections and Customer Service is to get rid of employees. When associates have angry and irate customers, there is no correct escalation process established to resolve customer complaints and issues. Bank of America treats all of their mortgage customers like crap. It's usually up to the individual themselves to provide great service, but with the constant micromanaging, most associates just tell customers whatever to get them off the phone. Bank of America sets up all their employees to fail. They hire too many people, then spy and find ANY reason to let them go once they realize they can't afford to pay them. It's pretty riduculous.

    Advice to ManagementAdvice

    Hire more managers that are willing to work and provide guidence for associates. Stop micro-management. Start back pay-for- preformance

    Doesn't Recommend
    Negative Outlook
  2.  

    Overall I was satisfied with the company as a whole.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Plano, TX (US)
    Current Employee - Underwriter in Plano, TX (US)

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    One of the largest financial institutions in the nation and very easy to move up within the organization.

    Cons

    Don't really have any cons, as with any job there is always room for improvement.

    Advice to ManagementAdvice

    Care more about customers

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Bank of America

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