There are newer employer reviews for Bank of America

1 person found this helpful  

Solid company, with a lot of kinds to work out

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Banking Center Manager III in Passaic, NJ (US)
Current Employee - Banking Center Manager III in Passaic, NJ (US)

I have been working at Bank of America full-time (more than 8 years)

Pros

Outstanding benefits. Stability. Depending on geographic location, opportunity.

Cons

Salaries are midpack, disorganized systems in retail banking branches, constantly shifting priorities (frequently customer unfriendly), and additionally a serious product offering problem. Poor alignment of comp plan with real customer opportunities. Directionless management responsible for such ditties as the Countrywide purchase - the gift that keeps on giving.

Advice to ManagementAdvice

The company always stresses "the voice of the customer" but products frequently do not match the quality our competitors' in the marketplace. Perhaps the voice of the customer and associate should be paid more than just hollow lip service.

Recommends
Neutral Outlook
No opinion of CEO

6779 Other Employee Reviews for Bank of America (View Most Recent)

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  1.  

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Designer in Charlotte, NC (US)
    Former Employee - Designer in Charlotte, NC (US)

    I worked at Bank of America full-time (more than 3 years)

    Pros

    Many opportunities to grow and develop

    Cons

    High expectations for performance, but also high rewards

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great benefits, family atmosphere, but corporation likes to cut costs which means more work for the same pay, & job cuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Teller in Auburn, WA (US)
    Current Employee - Senior Teller in Auburn, WA (US)

    I have been working at Bank of America full-time (more than an year)

    Pros

    Bank has great benefits that really make your lifestyle more comfortable. Great healthcare, childcare reimbursement, tuition reimbursement, wonderful discount programs. For the most part I have been very fortunate to be in a market with a lot of amazing people who honestly care about each other and their well-being.

    Cons

    Company loooooves to cut costs, which comes at an expense to the employee and the customer. Be prepared for your job to constantly change, constantly require more responsibilities, but your pay never changed. Raises are pathetic here. :)

    Advice to ManagementAdvice

    Make sure to take time out of your day or week to touch base with your staff. It's easy to miss multiple coachings and never find the time to say things that need to be said or for employees to never have the chance to ask for help. Don't let your hectic schedules get in the way of mentoring!

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Bank of America

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