47 Employee Reviews (View Most Recent)

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sale associate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Queensbury, NY (US)
Current Employee - Sales Associate in Queensbury, NY (US)

I have been working at Arch Telecom full-time for less than a year

Pros

the higher up are realy under standing if you are a good worker they work with you

Cons

i have had i very good experience with them

Recommends
Positive Outlook

Other Reviews for Arch Telecom

  1.  

    Overall a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Lead Sales  in  Seattle, WA (US)
    Former Employee - Senior Lead Sales in Seattle, WA (US)

    I worked at Arch Telecom full-time for less than a year

    Pros

    Great commission pay for an indirect, commission tiers based on performance
    Flexible hours
    laid back environment
    easy to hit quotas
    fast advancement
    good contests and bonuses

    Cons

    No Benefits
    Being an indirect, there are certain shady things you must overlook
    Management isn't always "professional"

    Advice to ManagementAdvice

    Don't overlook the shady stuff that goes on
    better hiring standards
    benefits for the front line

    Recommends
    Positive Outlook
  2. 2 people found this helpful  

    Could use some adjustments...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Happy Valley, OR (US)
    Current Employee - Anonymous Employee in Happy Valley, OR (US)

    I have been working at Arch Telecom

    Pros

    The commission structure is actually quite lucrative. If you keep on top of all of your metrics, you have the ability to make a good chunk of money with this company, despite starting out at minimum wage. What I've also noticed is that a lot of companies that work on commission are moving to only paying commission. Arch Telecom pays hourly + commission, so you still have a lucrative opportunity to make money here.

    Cons

    There are a lot, so I'll bullet list rather than rant:

    - Senior Management Personnel are difficult to get in touch with
    - Upper Management (from what I experienced) are young, and inexperienced
    - Problems with getting paid for new-hired personnel. Keep on top of your training hours vs. commissionable hours.
    - If you are a female working for this company, or contemplating working for this company, don't expect to get the same respect or opportunities available as a male if you are wanting to move up.

    Advice to ManagementAdvice

    Know the dynamics of the stores you're moving reps around in. A sales team is important, and one that has grown together will flourish if you know the strongest assets to that sales team. Get to know your representatives well before putting them in positions they may not be ready for.

    Doesn't Recommend
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