546 Employee Reviews (View Most Recent)

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Great place to work. Excellent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Administrative Assistant  in  San Angelo, TX (US)
Current Employee - Administrative Assistant in San Angelo, TX (US)

I have been working at Ameriprise full-time for less than a year

Pros

Great corporate office support staff

Cons

none that I can think of

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Ameriprise

  1. 1 person found this helpful  

    Great place to work. Period.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advisor Assistant  in  Baton Rouge, LA (US)
    Former Employee - Advisor Assistant in Baton Rouge, LA (US)

    I worked at Ameriprise full-time for more than 5 years

    Pros

    Great People in all areas

    Cons

    Some stupid people, as to be expected

    Advice to ManagementAdvice

    Stop outsourcing customer service, and promoting VA's.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Worst company for which I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Seattle, WA (US)
    Former Employee - Manager in Seattle, WA (US)

    I worked at Ameriprise full-time for more than 8 years

    Pros

    The company puts clients and their needs first, and they take fiduciary responsibilities very seriously.
    Costs of services are reasonable by industry standards.
    Great personal satisfaction in helping clients to achieve their goals.
    Home Office representatives are very knowledgeable, helpful, and resourceful.

    Cons

    Senior management has a very antagonistic and exploitive attitude towards field staff.
    Employees working in franchised advisor practices are excluded from all company benefits—neither health insurance nor disability coverage, and not even access to the company’s retirement plan nor ESPP.
    User-hostile technology and unannounced changes to processes and procedures are extremely frustrating and set you up for constant failure.
    Raises are even less than inflation, thus guaranteeing that your purchasing power will go down regardless of job performance. Compensation in general is extraordinarily unfair, with 100% of income growth going to executives and advisors even though staff does all of the actual work.
    Franchise staffs are specifically excluded from the employee satisfaction survey. Senior management doesn’t care nor want to know about your on-the-job challenges even though you’re the public face of the company.
    Don’t take a job with Ameriprise unless you’re really desperate, and even then get out asap; long-term, it’s a dead-end without opportunities for advancement.

    Advice to ManagementAdvice

    Stop treating your frontline employees like disposable trash. Invest in some kind of professional development and help them plan a career path with the company. I worked there for almost a decade and I don't know any staff people that are satisfied, so you may be quite surprised at the mass exodus out the door when the job market finally recovers.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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