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Support Engineer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Support Engineer  in  Hyderābād (India)
Current Employee - Support Engineer in Hyderābād (India)

Pros

Flexibility
Good work culture
Chances of growth
Transportation

Cons

Package
Pressure at times
On-call
calls at night

Recommends
Positive Outlook
Approves of CEO

Other reviews for Amazon.com

  1.  

    Amazing team and projects!~

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Sourcer  in  Seattle, WA (US)
    Current Employee - Technical Sourcer in Seattle, WA (US)

    Pros

    The team I supported (Instant Video and Digital Music) was very collaborative and very involved with the business. Willing to share ideas and end result of getting the best hires for Amazon

    Cons

    Very competitive across the recruiting org, some in the recruiting functions willing to work as a team, others not so much.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Small Business Feel - Get a lot done but don't spend any money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very collaborative environment, constructive meetings, serious customer focus, and amazing long term perspective. Nothing is done to make this quarter look better, it's allways for the long haul.

    Cons

    Engineers own software that is delivered as a service and they own every aspect from design to development to test to operate to firefight to maintain. This is largely a good thing, but being on a pager duty rotation can put a damper on home life.

    Advice to ManagementAdvice

    Foot the bill for ops folks that can resolve more tickets.

    Positive Outlook
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