Allstate

  www.allstate.com
  www.allstate.com
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Sales and support staff

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Representative  in  Allentown, PA (US)
Current Employee - Sales Representative in Allentown, PA (US)

I have been working at Allstate full-time for more than 3 years

Pros

Brand name, good claims service.

Cons

Low commissions, unusual quota systems from company.

Doesn't Recommend
Neutral Outlook
Approves of CEO

1256 Other Employee Reviews for Allstate (View Most Recent)

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  1.  

    Used to be good company, progressive became worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processing Specialist  in  Tampa, FL (US)
    Former Employee - Claims Processing Specialist in Tampa, FL (US)

    I worked at Allstate full-time for more than 5 years

    Pros

    - Job security, they don't fire or lay of employees often.
    - coworkers and management we're all friendly and great to be around.
    - management does listen to ideas on improving processes
    - began to change to culture to lower turn over and give more of a work-life balance.

    Cons

    - benefits went down hit, went to a really high deductible. I was paying 300/chk for insurance for my wife and i w/ a 3k deductible.
    - promotions are non-exhistant if you aren't a favorite.
    - like all other companies it's a factory all about numbers.
    - get penalized for customer satisfaction surveys. You can do everything perfect on you file, but if another department drops the ball you get penalized too.
    - you have a ton of meetings.
    - Pay is way less than competitors.
    - CEO's vision only cares about external employees and internal customer satisfaction
    has gone down dramatically.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    A great company trying to repair several years of key mistakes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at Allstate full-time for more than 10 years

    Pros

    Brand is #1. Work life balance. New culture work is helpful to holding Sr leaders more accountable for their decsions, employee development and results. Financially solid. New President seems to understand how to turn the company around.

    The CEO has done a nice job managing the investment portfolio and the Company has stayed strong throughout the recession.

    Cons

    Sr leaders have have made some strategic blunders in the past 10 years. It will be interesting to see if new President <Matt Winter>, can successfully execute on his vision and strategies.

    By the way, if you are a minority, specifically Hispanic or Afro American, you will not go past a certain level in the Company, The Company is dominated by White Sr leaders and does not seem to care about diversity in relation to the SR leadership ranks.

    We have been going through a period of hiring Sr leaders from the outside who look great on paper but they have not been successful. The ones that have been successful have come with good industry experience. A Northwestern MBA and a few years with a consultant firm does not translate into success at a Company like Allstate despite the CEOs best wishes.

    Technology is inefficient and outdated. The Company needs to invest heavily in upgrading infrastructure. While they say they encourage innovation, there is little budget and tolerance for testing and devolving cutting edge solutions.

    Advice to ManagementAdvice

    1. Give Matt Winter the authority to do what he says he wants to do.
    2. Fix your agency relationships. if necessary consider a bigger independent agent footprint
    3. Invest in technology and innovation.
    4. Promote from inside or from the industry

    Recommends
    Neutral Outlook
    Disapproves of CEO
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