Advance Auto Parts

  www.advanceautoparts.com
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663 Employee Reviews (View Most Recent)

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5 people found this helpful  

Need new direction

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Decent pay and I only see my direct supervisor a few times a year so I am able to run the store how I see fit.

Cons

Lately corporate has been micro-managing the stores. We also use the slogan "Service is our best part." but we never have enough payroll to make that happen. We are more focused on numbers at every level. Our motto used to be "sell more parts, have more fun." Back then it was a funner place to work and the company did better financially. Now we drill down every figure possible. I appreciate having the reports capable of seeing how my team is doing, but putting so much emphasis on it is hurting moral. Also, the computer infrastructure is about 20 years behind.

Advice to ManagementAdvice

Get back to having fun and raising moral and you will see better results in sales. Please quit staffing stores to the minimum hours. If you continue to do this you will have the minimum sales.

Recommends
Neutral Outlook
Disapproves of CEO

Other reviews for Advance Auto Parts

  1. 3 people found this helpful  

    Good some days, intolerable others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales, MVR, Key Holder  in  Orlando, FL (US)
    Former Employee - Retail Sales, MVR, Key Holder in Orlando, FL (US)

    Pros

    Most of the people I worked with were friendly and somewhat knowledgeable when considering auto parts. A lot of the regular customers were very friendly and understanding as well.

    Cons

    If you worked with a team member that had no idea what they were doing, they were making your life more miserable because you'd have to pick up their slack.

    Roughly 60% of the job is testing/installing batteries or checking OBD II codes. Company policy states we are not allowed to tell them what the OBD codes mean, but customers are never satisfied with just the code because they're expecting a free rundown of exactly what's wrong with their car. It boils down to a retail job offering free services that are heavily taken advantage of.

    Advice to ManagementAdvice

    A large majority of the store managers are very easy to work with. Power tripping seems to be prevalent with the aren't

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good but not for long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Parts Pro  in  Akron, OH (US)
    Current Employee - Mobile Parts Pro in Akron, OH (US)

    Pros

    Wonderful working conditions, low stress, easy to keep a job

    Cons

    Low pay, little to no raises, if you want to work full time prepare togive unlimited availibility

    Advice to ManagementAdvice

    It would be easier to hang on to your good employees if you tried to reward for years of service. A full time empoyees for 5 years should be able to break $10/hr but not at my store..

    Recommends
    Neutral Outlook
    No opinion of CEO
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