AT&T

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5279 Employee Reviews (View Most Recent)

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  • Culture & Values
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Overall, much to be desired and not very team friendly

Customer Service Representative (Former Employee) Marietta, GA (US)

ProsOpportunity for growth is huge

ConsA lot of back-biting and supervisors or team leaders who are only concerned with themselves and not the team as a whole

Advice to Senior ManagementAs huge as your company is, you can reduce high turnover with true incentives to attain.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Good if you're union

    Customer Sales & Service (Former Employee) Columbus, OH (US)

    I worked at AT&T full-time for more than 8 years


    Pros: Excellent pay and benefits, and you were free to handle… Cons: As far as legacy AT&T goes, a lot of the management began as reps on the phone… Advice to Senior Management: Please train your leadership to ensure they have the skills… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Extremely challenging

    Anonymous Employee (Current Employee)

    I have been working at AT&T


    Pros: The position pays well and there are many opportunities to move within departments and locations.… Cons: The position requires meeting metrics that often shift without warning and are difficult to obtain.… – I'm not optimistic about the outlook for this company… More
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