AT&T

  www.att.com
  www.att.com
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Overall, much to be desired and not very team friendly

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Marietta, GA (US)
Former Employee - Customer Service Representative in Marietta, GA (US)

I worked at AT&T full-time

Pros

Opportunity for growth is huge

Cons

A lot of back-biting and supervisors or team leaders who are only concerned with themselves and not the team as a whole

Advice to ManagementAdvice

As huge as your company is, you can reduce high turnover with true incentives to attain.

Doesn't Recommend

5605 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Unrealistic sales quotas and micro-managed to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative  in  Chicago, IL (US)
    Current Employee - Retail Sales Representative in Chicago, IL (US)

    I have been working at AT&T full-time for more than 3 years

    Pros

    Salary and benefits. And that is about it

    Cons

    No work/life balance. Have to schedule a month in advance to take a day off and you have to use your vacation days to get it. If you like having weekends off then don't apply. You will never see a weekend off. NEVER! Sales quotas are inflated and moving to incentive pay instead off commission. Micromanaged to death. Constantly a manager behind you with a clipboard telling you how bad you are at your job.

    Advice to ManagementAdvice

    Set realistic expectations. And stop micromanaging your senior sales reps.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Not a good place to work considering you spend more time working than at home with your loved ones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Macon, GA (US)
    Former Employee - Sales in Macon, GA (US)

    I worked at AT&T full-time for more than 10 years

    Pros

    Great pay and decent benefits

    Cons

    Behind in technology and they do not care about their employees or customers the way Southern Bell and BellSouth ( whom I worked for before the most recent "buy back") did. Instead of moving forward with the buyout of BellSouth to update their systems, They reverted back to their old stuff and behind way of thinking.....You are just another number not a "person" in their eyes.... I worked for BellSouth many years and felt like we were a "Family"...This is how it was when I left ....HOPEFULLY things have gotten better but wasn't looking good at the time in 2010. At that time they had gotten rid of all the BellSouth top managers or they were on their way out the door...those managers/senior Management were GREAT and so they had to go! :(

    Advice to ManagementAdvice

    Care for employees and customers as if they are your own family.....A business that makes nothing but money is a poor business.
    Henry Ford

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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