AT&T
3.0 of 5 4,666 reviews
www.att.jobs Dallas, TX 5000+ Employees

4666 Employee Reviews (View Most Recent)

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Overall, much to be desired and not very team friendly

Customer Service Representative (Former Employee)
Marietta, GA (US)

I worked at AT&T full-time

ProsOpportunity for growth is huge

ConsA lot of back-biting and supervisors or team leaders who are only concerned with themselves and not the team as a whole

Advice to Senior ManagementAs huge as your company is, you can reduce high turnover with true incentives to attain.

No, I would not recommend this company to a friend

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1 person found this helpful  

Good if you're union

Customer Sales & Service (Former Employee)
Columbus, OH (US)

I worked at AT&T full-time for more than 8 years


Pros: Excellent pay and benefits, and you were free to handle… Cons: As far as legacy AT&T goes, a lot of the management began as reps on the phone… Advice to Senior Management: Please train your leadership to ensure they have the skills… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Experience the wonders of awful leadership

Account Manager (Current Employee)
Fort Lauderdale, FL (US)

I have been working at AT&T full-time for more than a year


Pros: Benefits are decent, pay is rather median for the industry, and… Cons: Leadership is so beyond out of touch that at times it's laughable. Level 3 management and above know nothing about the front line work life… Advice to Senior Management: If you want customers to be happy, make sure your employees are happy first.… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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