There are newer employer reviews for AOL

4 people found this helpful  

Good place to work if you can get past overall company morale

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Business Planning Manager in Dulles, VA (US)
Former Employee - Senior Business Planning Manager in Dulles, VA (US)

I worked at AOL full-time (more than 3 years)

Pros

good work-life balance and good benefits. great daycare

Cons

company morale, inertia, too many complacent employees whose morale has been long gone

Advice to ManagementAdvice

put the focus back on product

Recommends
Negative Outlook
Disapproves of CEO

648 Other Employee Reviews for AOL (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Terrible place to work for talented developers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Dulles, VA (US)
    Former Employee - Senior Software Engineer in Dulles, VA (US)

    I worked at AOL full-time (more than 5 years)

    Pros

    Was a fun place to work for the first few years I worked there, but the ratio of managers to developers became higher and higher over time.

    Cons

    Very "top-heavy" - some projects on which I worked as a senior software engineer had almost 50% management. The management is proficient at political maneuvering but inept at independently making competent decisions. The bureaucracy is so bad, they had to use outside firms to develop new products/software. Owners of these outside companies were often personal friends of those AOL managers which hired them.

    Advice to ManagementAdvice

    Hint: build products and services that customers not only want but are also willing to pay for. Making money is not a crime.

    Another hint: if you put advertisements on it is NOT sufficient reason to for a customer to come to an AOL site.

    Overall, the company is very "top-heavy" - some projects on which I worked as a senior software engineer had almost 50% management. The management is proficient at political maneuvering but inept at independently making competent decisions. Everything had to be done by committee ("scrum") - and frequently that committee included neither the people who would pay for the services (i.e. the customers) nor the people who would build the services (i.e., the developers). The bureaucracy is so bad, they had to use outside firms to develop new products/software. Owners of these outside companies were often personal friends of those AOL managers which hired them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Waterford (Ireland)
    Former Employee - Customer Service Representative in Waterford (Ireland)

    I worked at AOL part-time (more than 3 years)

    Pros

    Waterford call centre: Part time shifts great while completing college which allowed for evening and weekend work. Good team environment

    Cons

    One year there was the option of taking stocks as a bonus, if you did not select the option of stocks or was out of the office at the time, you did not receive the stocks or any bonus. Great for me as I got the stocks but not for others.

    Advice to ManagementAdvice

    Spend more time on team activities even if one weekly huddle or meeting.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for AOL

Work at AOL? Share Your Experiences

AOL

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.