Education Management Corporation

  www.edmc.edu
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Education Management Corporation Reviews

Updated 19 August, 2014
Updated 19 August, 2014
287 Reviews

2.3
287 Reviews
Rating Trends

Recommend to a friend
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Edward H. West
56 Ratings

Review Highlights

Pros
  • Great people to work with and there are opportunities to move up here and there (in 13 reviews)

  • They compensate you fairly and have good benefits for employees, 401K match, insurance, wellness programs (in 13 reviews)


Cons
  • The work life balance for this company is not ideal for people with a family (in 14 reviews)

  • There is no job security there and you would be stupid to take a job there at this point in time (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Sinking Ship - can't be saved.... Run away screaming.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Pittsburgh, PA (US)
    Current Employee - Director in Pittsburgh, PA (US)

    Pros

    Avoid this employer, at all costs. Before even accepting an interview, speak candidly with current or former employees about their thoughts and personal experience.

    Cons

    Company has cut benefits, did not payout on bonuses, has frozen merit increases, and downsized significantly in 2014. Although an Education Institution, EDMC doesn't train it's employees. There are no perks - downtown parking is at full cost to the employees, Aetna insurance is very expensive with poor coverage and many local providers are out of network, vacation is use it or lose it and there is pressure not to take it or to work during it due to understaffing issues, 401k match was cut, life insurance was cut, and work from home is only in the event of an emergency or special circumstance.
    The whole employment program is geared towards bleeding the employee dry until they leave or are laid off. Severance package is very poor.

    Advice to ManagementAdvice

    Create new products and distribution channels to keep revenue flowing, as student pool is drying up due to scandals, reputation, and governmental hatred for you.

    Learn to treat employes as assets vs collateral damage/dispensable liabilities.

    Fire your entire leadership staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great place to learn and advance your skill set

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator  in  Pittsburgh, PA (US)
    Current Employee - Systems Administrator in Pittsburgh, PA (US)

    Pros

    With such a wide range of products / projects being worked on at any given moment, there is so much to learn. You'll be a better person just 6 months into working here if you are motivated and willing to learn.

    I will and have recommended friends and family to work here, as I see first hand just what experience can be gained from this business.

    Cons

    With the current political administration's attacks on for profit education, it's hard to say where we are going currently and where we will stand in the next coming years.

    Advice to ManagementAdvice

    Be more engaged with employees in keeping them in the loop at where the company projects are going and how it'll benefit the company. All to often projects happen with no understanding of what and why it's happening.

    Recommends
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great entry level company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative  in  Pittsburgh, PA (US)
    Former Employee - Admissions Representative in Pittsburgh, PA (US)

    Pros

    It is a great group of people that you are on the floor with. They truly do care with helping students.

    Cons

    Upper level management is nothing but number crunchers. I witnessed one of the biggest floor wipeouts, including upper level management the whole way down. Then two weeks later those positions are filled again. They clean house like that every year or so to keep it new and fresh once people start to figure it out. Not meant for those who have morals and ethics.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Worst decision of my life was taking a position here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - The Center  in  Pittsburgh, PA (US)
    Former Employee - The Center in Pittsburgh, PA (US)

    Pros

    Salary above average for the higher education field.

    Cons

    They don't understand who their students are or what student success really means. Health benefits are awful. If you aren't management you are restricted as to what you work. They don't understand work/life balance. People do not understand how higher education works. You never get positive feedback. Nobody wants your resume with EDMC on it. It's nothing but a call center operation. They admit students who are not qualified just to receive title IV funding. Students enroll only to get stipends and EDMC doesn't care as long as they get the student loan funds. They break Title IX law on a regular basis. It's a shame the students don't understand their rights. Should be more lawsuits filed against them. They take advantage of underrepresented groups.

    Advice to ManagementAdvice

    Get an understanding of who your students are and understand that employees need a work/life balance. The Center should be eliminated as the majority of people managing it have no clue about student needs or higher education law.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not a great working environment or experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Director of Admissions  in  Pittsburgh, PA (US)
    Former Employee - Assistant Director of Admissions in Pittsburgh, PA (US)

    Pros

    There were some people that were lovely to work with. Compensation could be very good, depending on your performance. Decent benefits as well, including health, vacation, etc. They did make an effort to train you prior to working in a fairly extensive training program.

    Cons

    No vision at all by leadership, which changed constantly. Not really the most professional environment I've been exposed to either; it was basically like being in college (most employees were right out of college and fraternized a lot).

    Advice to ManagementAdvice

    A work environment like this needs supportive, consistent leadership. I would consider working on that.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good experience just the company is doing awful right now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative  in  Pittsburgh, PA (US)
    Former Employee - Admissions Representative in Pittsburgh, PA (US)

    Pros

    Decent pay, use to be better before they got rid of the matrix that gave you commission, fun people to work with, solid benefits like 6% company match and health insurance.

    Cons

    Mandatory overtime if you are stuck on the phone with a student, 300 dial days, mass layoffs. There is no job security there and you would be stupid to take a job there at this point in time. The school just sold its Art Institute of Pittsburgh building for extra money and is leasing it out, not to mention its stock price has dropped a ton because of the recent government regulations. Also lots of lying to students to get them to enroll. I remember my manager once talking to a student and told him he understands the students situation because he himself has 2 kids, even though he had none. When I confronted him on it he called it "relating to the student."

    Advice to ManagementAdvice

    Get better people to run your company at the higher up level

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee  in  Ventura, CA (US)
    Former Employee - Anonymous Employee in Ventura, CA (US)

    Pros

    All operations under one roof, good materials, competent workshop instructors

    Cons

    Outdated inefficient IT department, lack of Senior Management and HR, inability to change and adapt to new technologies

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    A Student of AI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Tutor  in  Costa Mesa, CA (US)
    Former Employee - Student Tutor in Costa Mesa, CA (US)

    Pros

    Education was mediocre. Only stayed because of some esteemed teachers and how interested they PERSONALLY were with their students. If it wasn't for them-- there is no reason I would have stayed.

    Cons

    I was a tutor at this place. Work was alright but I think the reflection upon my own financial state is of more importance here.

    Education Management Corporation is exactly as others have said: completely unethical.

    Advice to ManagementAdvice

    Definitely add a portfolio requirement and accept only students who have a CHANCE of doing something with the education they receive at the Art Institutes.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    EDMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA (US)
    Former Employee - Anonymous Employee in Pittsburgh, PA (US)

    Pros

    Potential to return to the values the company was founded on.

    Cons

    Executive Management has not taken the time to personally know the greatest assets EDMC is divesting itself of; the many employees who have worked so hard to keep the company afloat.

    When Rif's happen, HR and management say it's just business, not personal. Perhaps this is the larger problem EDMC needs to address, it should be as personal to management as it is to that employee that their decision has just affected.

    Advice to ManagementAdvice

    Step out of your office, get to know the people who are working to ensure the company's success - your lack of visibility contributes negatively to the gossip and environment. Try hiring Executive Management that actually have an Education background.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    A perfect combination of fear and futility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative  in  Pittsburgh, PA (US)
    Former Employee - Admissions Representative in Pittsburgh, PA (US)

    Pros

    A great service for students by providing a flexible and convenient opportunity to pursue their degree. The online classroom is very user-friendly and can be effectively operated by even a novice computer user.

    The benefits provided to employees were very good.

    Cons

    The focus is said to be on the students. The focus is instead on the number of students. Admissions staff is encouraged to harass new applicants with outreach attempts to obtain students. If a potential student says "No" that is just for that individual moment in time as they will be called for the rest of their lives trying to find that exact moment in time when, for some magical reason, they will say "Yes" and want to enroll.

    Advice to ManagementAdvice

    I doubt they can read this. Senior Management was promoted through the ranks from their previous results as staff when the operations first started, not for their ability to lead, create change, vision, and or strategy.

    Leads need to be targeted to actual potential students. Degree programs need to be focused to students that can actually use the degree programs instead of magically twisting the coursework to somehow find a small way that it can be used for the students. Case in point: we have students that click on banner ads to become an EMT online. Really? Really! This is not possibly. Also, one does not need a degree to become an EMT, they need to be certified by the state. EDMC will badger this person for the rest of their life trying to cram this student into a degree program that will not get them to be what their stated intentions were.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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