Echo Global Logistics Reviews

Updated 23 April, 2015
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  1. Helpful (3)

    Avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Scottsdale, AZ (US)
    Former Employee - Anonymous Employee in Scottsdale, AZ (US)

    I worked at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Location is good in Scottsdale. Pretty obvious who writes any positive reviews about this office

    Cons

    Specific to this branch, Where do I start? Huge turnover problems, long hours with very low pay, no advancement opportunity, nepotism, HR violations, terrible leadership, they take failed managers and make them trainers, they take sales reps and make them support reps without any notice or reason why, they fire other managers to fall on the sword for the sr mgmt problems, fake/forced culture, on paper they may look good to the corporate office but people are genuinely not happy here, the list goes on but I prefer to not waste any more time.

    More general issues, they try to call themselves a technology company but they are severely lacking. software is not strong, releases seem to be to fix problems and never actually create anything. Terrible base pay, long road to commissions, a laughable 401k plan.

    Advice to Management

    Stop running the office like your personal toy, these are people's careers at stake! The marketing team uses these Business 101 buzz words like 'carry the load together' but they carry no actual meaning. I know I am not the first person to bring these issues to the surface so its safe to assume they do not care about fixing the problems in scottsdale.

  2. Helpful (1)

    Don

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Chicago, IL (US)
    Current Employee - Senior Software Engineer in Chicago, IL (US)

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great location.Fun companies around - Groupon and lots of startups in the same building.

    Cons

    * Not a technology company. Most software development is just maintenance
    * Terrible changes in management recently. Previous CTO was very smart and motivating but left in February after only a short stint. No leadership left since then. There's rumors he was let go - but that would be mind boggling and boneheaded so probably not true
    * No real vision since February and terrible morale. All good people are leaving/have left in March and April - most people are biding their time or sticking around for lifestyle reasons (kids, housing etc.). I'm one of them, but only for the next three months or so
    * Lots of ego driven managers and department leaders that just protect themselves instead of leading from the front and driving change. Favortism and unprofessionalism by VP/SVPs is at an insane level because CEO is playing part time CTO but not engaged enough
    * Can't hire even to keep up with attrition

    Advice to Management

    Bring in a leader that's strong technology wise and will drive innovation. Company is at a crisis level in IT since previous leader departed.

  3. Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Pros

    It's clear who's responsible for all the 5 star reviews haha.

    Cons

    -No room for advancement
    -Training is horrible
    -They sell you a dream from day one
    -Glorified call center
    -Managers inflated egos
    -Favoritism
    -Make no money

    Advice to Management

    There's no hope. Stop telling everyone you hire all these lies

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Overall - good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Executive in Chicago, IL (US)
    Current Employee - Client Sales Executive in Chicago, IL (US)

    I have been working at Echo Global Logistics

    Pros

    Good people, fun atmosphere, nice amenities

    Cons

    Lots of pressure, too many analytics on they out on you for the small things / day to day and not overall

    Advice to Management

    What brought me there was because they said they didn't micro-manage but its becoming more and more that way. Look at overall performance.

  6. Great Company, fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company is growing leaps and bounds, it has a fun, fast pace feel.

    Cons

    Due to the fast growth we struggle to keep up with the growing work load.

    Advice to Management

    Try to staff before there is an urgent need in a department.

  7. Helpful (1)

    Headed downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Side
    Current Employee - Customer Side

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can wear jeans, in fact you can wear hoodies, sandles, hats. Don't worry about shaving either.

    Cons

    1) Be transparent. 2) Better is the Only Way. 3) Carry the Load Together. All buzz phrases thrown around by the new talent team. 1) Unfortunately, there is no transparency into your ever-changing pay. Salary absolutely will change every year, and it is always something bad disguised as something good. In reality, they'll pay you just enough to keep you from quitting. 2) It continues to get worse. The only reason I haven't left yet is because I can't get the time off work to interview, talk about a vicious cycle 3) 1 and 2 have created such a toxic atmosphere that all departments are constantly at odds with each other. DO expect to put in long days, and do not expect it to be noticed or appreciated. There are some people here making money, but it isn't from effort. If you drink the kool aid, brown nose the right people, and get a little bit lucky, they will just start giving you accounts. This is the only place I have worked that rewards mediocrity. You will honestly get further by keeping your mouth shut and blending in than by putting in effort or questioning any of the backwards methodology of Echo.

    Advice to Management

    Practice what you preach. That means following the same Echo values that you etch into our brains every day . Stop catering to only your shareholders. Ditch the phony Echo Engage social media site.

    Echo Global Logistics Response

    Apr 17, 2015SVP of Talent

    Thank you for your feedback. We do not tolerate an environment like the one you described here. I’d like to address your concerns in person and would be happy to meet with you to discuss. Please ... More

  8. WORST FREIGHT BROKERAGE EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Client Sales Representative in Atlanta, GA (US)
    Former Employee - Client Sales Representative in Atlanta, GA (US)

    I worked at Echo Global Logistics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    IF YOU WANT TO BE LAZY AND PLAY FOOZBALL INSTEAD OF WORK, BE LIED TO ABOUT COMMISSION, AND BE TREATED LIKE A CHILD, THIS IS THE PLACE FOR YOU

    Cons

    EVERYTHING. Low pay, low moral, dying industry, get a real job - dont work at echo after college it will suck the life out of you. you will be the lapdog to your masters.

    Advice to Management

    pay people what they are worth. make commission a real thing. stop lying to people and change your overall strategy for hiring and who you hire.

    Echo Global Logistics Response

    Apr 16, 2015Branch Manager - Atlanta

    I’m sorry you did not have a positive experience while at Echo. I came in as Branch Manager in January and was pleased to find many high-performing individuals that daily live the Echo values of ... More

  9. Helpful (3)

    Carrier sales-Horrible.

    Current Employee - Carrier Sales Representative in Chicago, IL (US)
    Current Employee - Carrier Sales Representative in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Some good managers, casual dress.

    Cons

    Plan on working close to twelve hour days and accomplishing nothing during those 12 hours. Management plays favorites and if you not wanting to be a little frat brother to your manager, do not plan on doing well. They have overhired and the money they promise you that is there to make is not existent. You are told to make 100+ phone calls a day; however, because the SOP and guidelines sales reps must follow are so annoying, most carriers will have trouble booking with Echo. Also, Echo is very cheap with the money they allow in each load making that their own enemy. If you enjoy working from 630a-6p including Wednesday before Thanksgiving, Christmas Eve, NYE etc, work here. If you want to know your hours, have more than an hour to yourself a day before you have to go to bed to get up and do it all over again, do not work here. Carrier sales must do some serious adjustments before they continue to loose their talent. Also, management will hand out big, national carriers to random reps based on favoritism. While you sit cold calling and getting yelled at by rude dispatches, another rep will have a large carrier put in their name for no reason. Also, rules don't apply across the board so if you aren't a senior rep, again, good luck. Reps are catty and do not want you to succeed. A lot of lying, cheating and stealing on this side of the company. No advancement available.

    Advice to Management

    Equality, help your sales rep achieve their fullest potential, set schedules for employees, be understanding of the problems reps face. Carrier sales is working with shady carriers and they change their mind quite often- it isn't your rep pulling your leg and usually is out of their control. Stop the favoritism towards your frat pledge.

    Echo Global Logistics Response

    Mar 25, 2015Director of Carrier Sales

    We appreciate your feedback. The role can certainly be challenging and we're transparent about the ramp up period in carriers sales. I would be more than happy to talk with you about any issues ... More

  10. A fun place to work with good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture and the people. Many days, it doesn't feel like going to work because the people here become more than coworkers, they become friends.

    The company and employees care about your success and want you to do well. The space isn't stuffy, due to not having any cubicles and managers nearby for assistance. This all in itself is a big plus for me!

    Cons

    Salaries could be higher, but with hardwork and time, the rewards payoff.

    Advice to Management

    Continue at being a coach and fostering success in each employee.

    Echo Global Logistics Response

    Feb 16, 2015Talent Sourcing Specialist

    Thanks for taking the time to share your thoughts. We are fortunate to have such great employees who help us improve daily. One of the big initiatives for 2015 is to promote more open communication ... More

  11. Helpful (1)

    Lots of promise that never materialized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Santa Cruz, CA (US)
    Current Employee - Account Manager in Santa Cruz, CA (US)

    I have been working at Echo Global Logistics full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Freight is always moving so there is always opportunity to grow.

    Cons

    Too much competition in this industry.

    Advice to Management

    Better pay structure would be a strong motivator.

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