Glassdoor is your free inside look at Echo Global Logistics reviews and ratings - including employee satisfaction and approval ratings for Echo Global Logistics CEO Doug Waggoner. All 56 reviews are posted anonymously by Echo Global Logistics employees.
82% of the CEO
Doug Waggoner
Current Employee – been working at Echo Global Logistics
Pros – Young energetic atmosphere
Couldn't think of any other Pros
Cons – Treated like you are easily replaceable
benefits package (lack there of)
communication between departments
Advice to Senior Management – If you want to continue to be a Technology driven company then listed to the Technology experts, not the guys in suits that sit in meetings all day playing office politics!
No, I would not recommend this company to a friend
2012-05-22 19:27 PDT
1 person found this helpful
Current Employee – been working at Echo Global Logistics
Pros – - Young work force. The entire office is between 22 - 30.
- Flexible hours. You can take time off when you need/want to without hassle
- Great employees
Cons – - Low starting wage
- Commission structure is designed to rip you off:
-- for accounts that are given to you, you recieve half of the commission
-- if one of your accounts defaults, they take about 23% of the loss from your check. Some accounts owe $50,000 +. (This is inspite of the fact that all accounts are insured agaiinst default. Meaning, Echo is first reimbursed by an insurance company and then recieves an additional 23% from the sales rep as profit.)
- Useless support structure:
-- getting the carrier department to assist you is like pulling teeth
-- the people who argue invoices discrepancies work against you
Advice to Senior Management – Move to a base + commission structure & recognize hard work.
No, I would not recommend this company to a friend
2012-03-25 10:31 PDT
5 people found this helpful
Current Employee – been working at Echo Global Logistics
Pros – good environment to work hard and meet people.
Cons – pay is below average for experience
Advice to Senior Management – management needs to recognize stars ealier in their career, rather than just lump everyone into the same category, and they need to pay accordingly.
2012-03-01 15:20 PST
2 people found this helpful
Former Employee – worked at Echo Global Logistics
Pros – Some independence, can't think of much more
Cons – Pay, work, management, resources, recognition
Advice to Senior Management – Be prepared to cold call and sell a competitive service that is hard to sell because of the resources you are given
No, I would not recommend this company to a friend
2012-02-16 20:28 PST
2 people found this helpful
Current Employee – been working at Echo Global Logistics
Pros – Really good people. I never wake up dreading to go to work. Even if I have a tough day my co-workers pick me up.
Cons – If you're in sales, it's not easy at first. Once you get traction you can do very well.
Advice to Senior Management – The company seams really stable and still has a growth mentality. As long as the exec team doesn't loose that mind set, the company can continue to grow and gain market share.
Yes, I would recommend this company to a friend
2011-09-27 11:12 PDT
1 person found this helpful
Current Employee – been working at Echo Global Logistics
Pros – Great money at the sales level
Cons – Lack of follow through by senior management
Advice to Senior Management – step your game up
No, I would not recommend this company to a friend
2011-08-29 15:44 PDT
1 person found this helpful
Current Employee – been working at Echo Global Logistics
Pros – You will learn a lot about logistics. The trainning is very good and you will be ready to hit the floor when the time comes.
Cons – The pay could be better. The comp plan for commission could be adjusted so that you are better rewarded for your hard work.
Advice to Senior Management – Pay your employees better. Work on comp plans. I think employees on the east coast would like to have the option to come in around 8:30.
Yes, I would recommend this company to a friend
2011-06-24 07:16 PDT
2 people found this helpful
Current Employee – been working at Echo Global Logistics
Pros – They are very professional and very honest. It is a very good company and there is a lot of room for advancement.
Cons – It takes a certain type of person to do sales. If you cannot handle the heat then get out of the oven.
Advice to Senior Management – I do not have much advice of how to improve. I think their system is great and it seemed like a great company to work for.
2011-06-30 15:57 PDT
2 people found this helpful
Current Employee – been working at Echo Global Logistics
Pros – I look forward to coming into work everyday becasue the people who sit around me are hillarious! Everyone works really hard and is helpful, but at the same time can make the work day enjoyable. Its a good mix of sales and account management. Its difficult in way you wouldnt expect. As long as you are self-managed and take responsibility for your own customers then you will do fine. Its a young and entrepreneurial atmostphere-very competitive-but not in a bad way. You dont have to work on the weekends and if your sick or take a day off you can still keep an eye on things from home so you dont feel completely overwhelmed when you return. The potential to make a lot of money and for advancement is there-you just have work hard. Nothing will given to you and you are not mico-managed(yes, you are hounded on numbers sometimes, but thats sales) but the job is what you make it. If you work hard, you will get results and you can get help if you ask for it, but no one is going to hold your hand. If you compare where you could be in 5 years with Echo to 5 years with another company-its exceptional- you really have invaluable experience you can take with you to any other company.
Cons – They pay isnt great to start off with, but if you hang in there long enough it makes it worth your while. Sometimes you have mean cutomers and things go wrong that are out of your control -but in the end its a learning expereince and the pro's outweigh the cons. A handful of people are just plain dumb, but I guess you will find that anywhere you go. The first year is pretty rough but they have been changing around departments and comp plans and I think its for the best. I can foresee the change being discouraging for people stuck in the transition but a HUGE improvment if you start off on the new one.
Advice to Senior Management – Most of the management is exceptional, but every so often you get one of those with an inflated ego on a power trip. The supervisiors who do an exceptional job need to be rewarded MUCH greater than the mediocare ones. Everyone should be required to read the book "How to Win Friends and Influence People". They need to realize that exceptional sales people dont always make the best managers and execptional managers were not always the best sales people.
Yes, I would recommend this company to a friend
2011-05-19 08:07 PDT
Former Employee – worked at Echo Global Logistics
Pros – Freedom for creativity, technology, challenging projects, great team members
Cons – There is a general level of disrespect specifically in the IT department between management and non-management team members. This sometimes gets in the way of what could be a much more productive and positive environment.
Advice to Senior Management – make adjustments.
Yes, I would recommend this company to a friend
2011-03-15 09:46 PDT
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Take a look at the future of logistics... take a look at Echo. Driven, energetic and motivated – the Echo team is made of like minded individuals with one common thread, an opportunity to jumpstart a career at a… — Full Overview
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