E*TRADE Financial Reviews

Updated 21 March, 2015
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Employee Reviews

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  1. Bad leadership team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Menlo Park, CA (US)
    Former Employee - Anonymous Employee in Menlo Park, CA (US)

    I worked at E*TRADE Financial

    Pros

    If you get lucky you get exposure to good projects

    Cons

    bureaucratic teams. No career growth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Good work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst in Jersey City, NJ (US)
    Former Employee - Operations Analyst in Jersey City, NJ (US)

    I worked at E*TRADE Financial full-time (more than 5 years)

    Pros

    Friendly and non-competitive at the lower level. People did their work and mind their business. There has been a major change in management. At one point, one VP pretty much ran the whole operations area and he was totally out of touch with how the departments actually worked. Over the last few years, E*Trade has brought in a much better management team with professionals from some major companies. You can slowly see the changes for the better.

    Cons

    Little chance for advancement at the lower level. Salary is consistent meaning no big raises.

    Advice to ManagementAdvice

    Have the different departments cross train with each other and I mean really sit down and work in that area for a period of time. At one point, E*Trade made the different departments within Operations present their business during lunch. I believe it was called, Lunch & Learn. This was a complete waste of time and people attended due to pressure from management. Nobody actually listen or retain information.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. first time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Pros

    learning opportunities, good manager, resources

    Cons

    poor pay, long hours, little benefits

    Advice to ManagementAdvice

    pay better

    Doesn't Recommend
    Positive Outlook
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  5. Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Sandy, UT (US)
    Former Employee - Financial Services Representative in Sandy, UT (US)

    I worked at E*TRADE Financial full-time (more than a year)

    Pros

    Great opportunities for training and advancement if you are motivated.

    Cons

    Pay is a little below industry standard.

    Recommends
    Neutral Outlook
  6. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Pros

    Stable Company that's been around for a long time.

    Cons

    Lots of old timers. Old school, risk averse mentality.

    Advice to ManagementAdvice

    Be open to change!

    Recommends
    Positive Outlook
    Approves of CEO
  7. only recommended to college students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jersey City, NJ (US)
    Former Employee - Anonymous Employee in Jersey City, NJ (US)

    I worked at E*TRADE Financial

    Pros

    experience within the financial industry and opportunities to get finra licenses

    Cons

    not a drug free environment, lots of nepotism, gender and cultural discrimination, minimum educ requisite is high school diploma, salary is meager and bonus is "discretionary" but management will create loopholes to give you none

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful

    HIGH Turnover!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Auditor in Arlington, VA (US)
    Former Employee - Senior Auditor in Arlington, VA (US)

    I worked at E*TRADE Financial full-time (less than a year)

    Pros

    Great staff that really try to help each other.

    Cons

    Poor compensation. Managers struggle to get stuff done with insufficient resources and blame staff for short comings...as a result, the smart people leave the not-so-smart to finish the job.

    Make sure to ask about the turnover during your interview and confirm the facts with HR before making your decision.

    Advice to ManagementAdvice

    Grow up!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Management in Arlington, VA (US)
    Current Employee - Risk Management in Arlington, VA (US)

    I have been working at E*TRADE Financial full-time (more than 8 years)

    Pros

    Executive leadership now in place recognizes the value of risk management. More structure has been employed which will ensure that the firm continues to grow and provide value added products to our customers.

    Cons

    Lack of leadership training and succession planning making it difficult to grow your career in most, not all, departments. The leadership training is left up to senior management over the department.

    Advice to ManagementAdvice

    Employ a firm wide leadership training program and hold all senior managers accountable for developing leaders within their team.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful

    Redline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at E*TRADE Financial

    Pros

    A good learning environment for beginners.

    Cons

    Micro managed and way over-worked.

    Advice to ManagementAdvice

    Dump the junk accounts and properly staff the queue. One person doing the work of five people isn't kosher.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Financial Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant
    Former Employee - Financial Consultant

    I worked at E*TRADE Financial full-time (more than 10 years)

    Pros

    A lot of good people work there, current management is good, moving the company in the right direction. Guaranteed good friends will be made there. Becoming more of a presence in the investment advice arena. Salary plus quarterly bonus structure, but the bonus can fluctuate quite a bit, sometimes 0 for a quarter which can be tough. However the bonus is uncapped, some people can do really well, others struggle.

    Cons

    Extreme micro management from the top down. Many different systems are used to manage clients, view client accounts, view your compensation, etc. wish it was all better integrated. Abundance of leads but not a great lead qualification system. Limited product line for clients although it will expand. Seems as though departments within the company do not work together enough FOR THE CLIENT; a product of many departments being understaffed.

    Advice to ManagementAdvice

    Current management is doing a good job of cleaning up balance sheet issues that plagued the company a few years ago, things definitely look up. They are saying the right things to give employees the impression that things will be much better in the future but actions speak louder than words, time for some more actions to happen.

    Recommends
    Positive Outlook
    Approves of CEO

E*TRADE Financial Photos

Office Building top three floors are E*Trade
Sandy Call Center

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