E*TRADE Financial Reviews

Updated 25 April, 2015
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2.9
356 Reviews
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Paul T. Idzik
79 Ratings

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path (in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs (in 13 reviews)

Cons
  • could improve in employee work life balance (in 10 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Pros and Cons

Employee Reviews

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  1. Senior Manager Architecture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    Open culture, transparent and good pay

    Cons

    Too many layers and bureaucracy

    Advice to Management

    Honestly, responsibility, accountability and transparency

  2. Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Wilsonville, OR (US)
    Former Employee - Customer Service in Wilsonville, OR (US)

    I worked at E*TRADE Financial (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits and a decent environment for a call center.

    Cons

    Too much fluidity on management policies

  3. Operations analyst busy during tax season and end of year but slow otherwise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Operations Analyst in Jersey City, NJ (US)
    Current Contractor - Operations Analyst in Jersey City, NJ (US)

    I have been working at E*TRADE Financial as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Job is pretty simple and not too demanding. Great area to work in Jersey City other departments friendly

    Cons

    Divided work environment based off of favoritism and lead analyst lacks people skills which prevents training

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. FSR Gold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative in Alpharetta, GA (US)
    Current Employee - Financial Service Representative in Alpharetta, GA (US)

    I have been working at E*TRADE Financial

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training. Revolutionary in approach.

    Cons

    Often times, our own systems prevent smooth service, AT TIMES.

  6. Financial services representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Alpharetta, GA (US)
    Former Employee - Financial Services Representative in Alpharetta, GA (US)

    I worked at E*TRADE Financial

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Benefits-dental, vision, medical. The trainers are great.

    Cons

    Scheduled breaks and lunch. Lunch is only 30 minutes everyday. Managers and team leaders are strict about you going to lunch on scheduled time even if you are on a call. They treat you like machines. During tax season you have to work mandatory overtime. Paid time off is hardly ever approved even if you have the days available. They are strict on your sales goal and exceeding your sales goal every week is the only way to move up in the company. Horrible company to work for and worst financial institution I have ever worked at.

    Advice to Management

    Stop monitoring our work, after call time. If we are on after call or work it's because we are helping your clients get their needs done.

  7. Full of promise...but really disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Arlington, VA (US)
    Current Employee - Analyst in Arlington, VA (US)

    I have been working at E*TRADE Financial full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Work life balance
    - Some of the company events are fun, but in the end does not make up for the cons

    Cons

    - Culture, culture, culture. I cannot stress this one enough. Most of the current employees have been here for so long they are just pushing buttons at this point and do not know how to teach or mentor. I'm sure it used to be a good company, but the new hire turnover is extremely high.
    - Compensation. The company promises you you are being compensated above market, but that is simply not true. Once you talk to the current employees you will find out most are not happy with their pay and it is difficult to get raises. Bonuses are also "discretionary" and not promised.
    - Last note. DO NOT GET STUCK IN EITHER AUDIT OR INTEREST RATE RISK MANAGEMENT. You have been forewarned. The turnover is EXTREMELY high for these divisions for good reason. The people are very difficult to work with and the culture is of low moral because of the constant turnover.

    Advice to Management

    Top management needs to create a culture where it is enjoyable to work. Only works from the top down.

  8. Not a bad place to work for a certain duration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Services Representative in Atlanta, GA (US)
    Current Employee - Senior Financial Services Representative in Atlanta, GA (US)

    I have been working at E*TRADE Financial

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits, company activities like fall festivals, in office meals, etc. They pay for series 7, 63 licenses. Good experience learning to trade

    Cons

    Call-center burnout. Serious micro management

    Advice to Management

    Less micro-management

  9. don

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent benefits that is all

    Cons

    they wouldn't give me enough room to write all of the terrible things about working here. I have held two positions Here. They treat employees like dirt.

    Advice to Management

    Do something different

  10. Helpful (1)

    Distasteful working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineer in Jersey City, NJ (US)
    Former Employee - Senior Engineer in Jersey City, NJ (US)

    I worked at E*TRADE Financial full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Salary and Benefits are very reasonable

    Cons

    Worst manager you can ever wish for! Lot of sneakiness and passing accountability together with not being truthful.

    Very late nights and long weekends together with a very obnoxious boss who calls your home at all hours including weekends and gives out abuse. Even if your wife answers, no respect is shown!

  11. Where is E*TRADE headed in the future?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with very high quality and very talented people. Culture is changing to be more professional. Office location is very convenient to public transportation.

    Cons

    Management is in the process of changing the culture to a more professional environment. However, one of the victims of this change has been the dress code. They have eliminated wearing jeans on Fridays.

E*TRADE Financial Photos

Office Building top three floors are E*Trade
Sandy Call Center

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