Dell

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  www.dell.com

Dell Reviews

Updated 15 December, 2014
Updated 15 December, 2014
4,028 Reviews
3.4
4,028 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,459 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 557 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 245 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 170 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Two Decades of Driving Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Director in Toronto, ON
    Former Employee - Regional Sales Director in Toronto, ON

    I worked at Dell full-time (more than 10 years)

    Pros

    Dell is a fast paced environment, very focused on driving and achieving it quarterly numbers. It provides the opportunity to learn about various aspects of the business with internal movement.

    Cons

    Dell is often too focused on meeting the short term objectives, that if the trend is not correct, it will quickly change its overall strategy without giving it enough time to succeed or be proven wrong.

    Advice to ManagementAdvice

    set a Strategy and have the patience to drive with it for a period of time, changing direction quarterly is not working for the employees or the customers, only pleases shareholders.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Dell Response

    Dec 08, 2014Candidate & Employee Experience Team

    Thanks for taking time to write a review.

  2.  

    They don't reward good sales people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Dell full-time (more than 3 years)

    Pros

    -Theme Days
    - Flexible work hours
    - You can take 2 hour lunches without anyone noticing
    -Work from home 2 days a week
    - Fun people to work with
    - A lot of free time

    Cons

    - Caps on Commissions*
    - Not a Woman friendly work environment
    - The woman management are very competitive with other woman and not working as a team
    - A lot of in office relationships
    - Very Highschool with different groups
    - You have to constantly play the game, if you take a break you are out
    - Business strategy is not clear and lots of turn over
    - HR is for the employer not employee

    *This is a big one, if you have good sales people there should be no capping

    Doesn't Recommend
    Neutral Outlook
  3.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Toronto, ON
    Former Employee - Account Executive in Toronto, ON

    I worked at Dell full-time (more than 8 years)

    Pros

    Great people and sales organization. Opportunity to develop through training programs. Ability to achieve plan if quota is set properly.

    Cons

    The company strategy has been evolving significantly and not always aligned with customer needs. Increasingly difficult to overachieve against plan.

    Advice to ManagementAdvice

    Management should spend more time with customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Services Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Services Account Executive in Toronto, ON
    Current Employee - Services Account Executive in Toronto, ON

    I have been working at Dell full-time (more than 3 years)

    Pros

    The Dell brand, salary was decent

    Cons

    Culture. Politics. Work environment is brutal

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Recruiter in Toronto, ON
    Current Employee - Technical Recruiter in Toronto, ON

    I have been working at Dell full-time (more than an year)

    Pros

    remote work, no micro management, empowerment, flexibility, work loife balence

    Cons

    nothing comes to mind

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great team, great environment, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    Work Life Balance is the companies focus. Many employees ,dependant on job function, have the opportunity to work from home 2-3 days a week.
    Blanket benefits so you can customize to your own extended health needs.
    Fun company events for team building.
    Amazing staff - many who leave thinking the grass is greener somewhere else end up coming back or wish they could.

    Cons

    Opportunity for growth is mainly within the Sales organization
    Aggressive Sales targets
    Dell going private from a public trading company has changed the moral and some of the great vibe that once existed due to subsequent realignment of business segments- Job security is on shaky ground in many departments.
    Company continues to hire overseas instead of local which also affects job security.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Expereience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Vancouver, BC
    Former Employee - Software Developer in Vancouver, BC

    I worked at Dell as an intern (less than an year)

    Pros

    high salaries, flexible schedules

    Cons

    very hard work, time commitment, strong dedication

    Advice to ManagementAdvice

    Be ready to take hard core works

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Nice people, awful management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC

    I worked at Dell full-time (less than an year)

    Pros

    Most people are very nice, very good work life balance, and good compensation.

    Cons

    No career growth for employees. Very weird team management.

    Advice to ManagementAdvice

    The way managing people has to be changed. High management need to switch their mind from hardware company to software/service company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    US Centric

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager

    I worked at Dell full-time (more than 8 years)

    Pros

    Dell encourages remote workers which helps with work/life balance

    Cons

    Very US centric culture does not take local nuances into consideration

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good when I started, downhill after that.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Toronto, ON
    Former Employee - Sales in Toronto, ON

    I worked at Dell full-time (more than 3 years)

    Pros

    Dell is into many lines of business, the Dell name helps to open doors, overall good technology.

    Cons

    If you are not part of the inner circle then expect to be let go at any time- no stability, difficult to move up in the company, work may not be challenging enough, pay is below market.

    Advice to ManagementAdvice

    Get to know your employees, focus on employee development, show some interest in your employees. Don't contact your employees only when you think something is wrong.

    Doesn't Recommend
    Negative Outlook

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