Dell

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Dell Reviews

Updated 5 March, 2015
Updated 5 March, 2015
4,317 Reviews
3.4
4,317 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,607 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 557 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 245 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 170 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

     

    A great place to work during another very exciting time in Dell's history!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Program Management Consultant in Austin, TX (US)
    Current Employee - Project Program Management Consultant in Austin, TX (US)

    I have been working at Dell full-time (more than 3 years)

    Pros

    Great career development and career path options. Dynamic, exciting work environment. Solid leadership who communicates frequently and effectively. Great people to work with. Excellent salary and benefits.

    Cons

    Most managers are great. Some, however are not! Your team will only be as good as it's leadership...

    Advice to ManagementAdvice

    Encourage managers to frequently reach out to their employees and to put emphasis on being a coach and not a task-master...the results will be far greater!

    Recommends
    Positive Outlook
    Approves of CEO

    Dell Response

    Feb 09, 2015Candidate and Employee Experience Team

    Thanks for the awesome review. We agree - our people are incredible! We're also thrilled to hear that you have had opportunities presented to you and have been exposed to solid leadership. We share ... More

  2.  

    A Solid Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Toronto, ON
    Current Employee - Account Executive in Toronto, ON

    I have been working at Dell full-time (more than 3 years)

    Pros

    Freedom to work your territory with a solid team of supportive resources

    Cons

    There are moments when the organization seems almost to cluttered and not focused on it's primary deliverables.

    Advice to ManagementAdvice

    Continue to put the clients first, the distraction of aggressive quotas and market capture can sometimes cloud the real reason we are in business, to assist the clients with their needs.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Channel Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    Great exposure and learning!

    Cons

    long hours, stiff sales target.

    Advice to ManagementAdvice

    reduce stress

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    developer

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Dell as a contractor (more than 8 years)

    Pros

    good to work at there

    Cons

    downsize , laid off people is not good

    Advice to ManagementAdvice

    flexiable

  6.  

    Not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    benefits are ok but not great you also have to pay half so is not cheap which comes out of your already low salary

    Cons

    only care if you make money for the company and require A LOT from their employees 24/7 - do not care about their employees

    Advice to ManagementAdvice

    If you have good employees treat them well otherwise they will be looking for another job - most people want to be recognized for their work and their accomplishments

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Company that cares more about itself than its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in Toronto, ON
    Current Employee - Business Systems Analyst in Toronto, ON

    I have been working at Dell full-time (more than 8 years)

    Pros

    Match RRSP 1 to 1 up to 4%
    Free training Element K
    Computer purchase discount

    Cons

    Team building activities doesn't exist for employees only for high level mgmt.
    Cannot carry over vacation time.
    No banking hours, even though the company bills the client for your extra hours.

    Advice to ManagementAdvice

    it doesn't cost much to do simple team building activities for bottom level employees. They are in the end the core & heart of the company. The ROI will be very high. Satisfied employees will work harder & won't leave.
    IT companies compete for good resources (people) that's why they want to attract them by providing more benefits to employees besides the salary.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    They don't reward good sales people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Dell full-time (more than 3 years)

    Pros

    -Theme Days
    - Flexible work hours
    - You can take 2 hour lunches without anyone noticing
    -Work from home 2 days a week
    - Fun people to work with
    - A lot of free time

    Cons

    - Caps on Commissions*
    - Not a Woman friendly work environment
    - The woman management are very competitive with other woman and not working as a team
    - A lot of in office relationships
    - Very Highschool with different groups
    - You have to constantly play the game, if you take a break you are out
    - Business strategy is not clear and lots of turn over
    - HR is for the employer not employee

    *This is a big one, if you have good sales people there should be no capping

    Doesn't Recommend
    Neutral Outlook
  9.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Toronto, ON
    Former Employee - Account Executive in Toronto, ON

    I worked at Dell full-time (more than 8 years)

    Pros

    Great people and sales organization. Opportunity to develop through training programs. Ability to achieve plan if quota is set properly.

    Cons

    The company strategy has been evolving significantly and not always aligned with customer needs. Increasingly difficult to overachieve against plan.

    Advice to ManagementAdvice

    Management should spend more time with customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Two Decades of Driving Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Director in Toronto, ON
    Former Employee - Regional Sales Director in Toronto, ON

    I worked at Dell full-time (more than 10 years)

    Pros

    Dell is a fast paced environment, very focused on driving and achieving it quarterly numbers. It provides the opportunity to learn about various aspects of the business with internal movement.

    Cons

    Dell is often too focused on meeting the short term objectives, that if the trend is not correct, it will quickly change its overall strategy without giving it enough time to succeed or be proven wrong.

    Advice to ManagementAdvice

    set a Strategy and have the patience to drive with it for a period of time, changing direction quarterly is not working for the employees or the customers, only pleases shareholders.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Dell Response

    Dec 08, 2014Candidate & Employee Experience Team

    Thanks for taking time to write a review.

  11.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Recruiter in Toronto, ON
    Current Employee - Technical Recruiter in Toronto, ON

    I have been working at Dell full-time (more than a year)

    Pros

    remote work, no micro management, empowerment, flexibility, work loife balence

    Cons

    nothing comes to mind

    Recommends
    Positive Outlook
    Approves of CEO

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