Dealertrack Technologies

  www.dealertrack.com
  www.dealertrack.com

Dealertrack Technologies Reviews

Updated 13 October, 2014
Updated 13 October, 2014
83 Reviews
2.8
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
63 Ratings

Review Highlights

Pros
  • management really seems to care about work life balance and attempts to listen to it's employees (in 7 reviews)

  • Remote opportunities, growing company, good benefits (in 6 reviews)


Cons
  • Senior management is micro managerial and often de motivational (in 6 reviews)

  • Not sure upper management has really been in the rank and file (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    They don't care about team members even though they say they do. Execs are the only ones paid well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cannot Disclose in Lake Success, NY (US)
    Current Employee - Cannot Disclose in Lake Success, NY (US)

    I have been working at Dealertrack Technologies full-time (more than 5 years)

    Pros

    Coworkers, friendly, balance, team work, fun

    Cons

    Very Low pay. Management is aware that we are under paid and do nothing, or say that it's out of their hands...but they're cashing out.

    Advice to ManagementAdvice

    You will continue to lose your best people because you don't pay market rate.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great

    Current Employee - Software Engineer in New York, NY (US)
    Current Employee - Software Engineer in New York, NY (US)

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Great place to work long term

    Cons

    Company focuses on bringing in new products instead of correcting the existing.

    Advice to ManagementAdvice

    step back and perform analysis.

  3.  

    Dealertrack is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than 5 years)

    Pros

    management really seems to care about work life balance and attempts to listen to it's employees.

    Cons

    Middle management at times does not want to be accountable.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Always playing catch up, change direction completely quarterly, not consistent in annual plan.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Specialist
    Current Employee - Senior Product Specialist

    I have been working at Dealertrack Technologies full-time (more than 8 years)

    Pros

    Multinational technology leader, good benefits, good growth opportunity,

    Cons

    Disorganized, too many chiefs not enough indians, no loyalty. Difficult to join the good old boys club, limited opportunities to grow.

    Advice to ManagementAdvice

    You know where your weaknesses are, yet you continue with the same old.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Area Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Trainer in New York, NY (US)
    Current Employee - Area Trainer in New York, NY (US)

    I have been working at Dealertrack Technologies full-time (more than an year)

    Pros

    Flexible work able to telecommute on some. Benefit package is ok compared to other companies

    Cons

    Company managers micro manage everything

    Advice to ManagementAdvice

    Stop micro managing give the employees a chance to think you hired them for a reason.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Roller coaster ride but getting better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)

    I have been working at Dealertrack Technologies full-time (more than an year)

    Pros

    Fun culture, good pay and benefits.

    Cons

    Problems with integrating newly acquired employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Frustrating being on front line representing products that do not work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager
    Current Employee - Regional Sales Manager

    I have been working at Dealertrack Technologies full-time (less than an year)

    Pros

    Good compensation plans. Good benefits.

    Cons

    Products are rushed to market and do not work. Acquisition nature of company leads to continual breaking of the software. Managed by reports. No accountablity from management. Constant changing focus of business makes you feel like there is no solid plan. Implementations constantly fail and claim "we've learned our lesson this time"

    Advice to ManagementAdvice

    Improve product and customer experience. Start telling truth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Good company, Bad departmental structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    * The company is truly striving to be the best in the industry.
    * The company as a whole really tries to listen to their employees and learn from them.
    * Benefits are within the industry average.

    Cons

    * The departmental structure with the IT departments is counter productive.
    * The hard matrix puts team members in a place where they have to pick between 2 bosses that have differing opinions on the same topic.
    * The is little to no growth opportunities within the department I work. There have been very few promotions of any kind during my time.
    * There is a lot of red tape to get the simplest thing achieved.

    Advice to ManagementAdvice

    This is the first company I have worked at where I had more confidence in the top managers then I do in the middle and lower managers. Move away from the hard matrix structure on the IT side. Let the GMs have more control of those teams.

    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good place to build career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Document Agent in Sacramento, CA (US)
    Current Employee - Document Agent in Sacramento, CA (US)

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Relaxing workplace environment, easy going work, it is a good place to start off your career in a office environment work and some chance of promotion but not often. Allows a music player like a ipod during work to listen to music.

    Cons

    Repetition of large volume, mistakes are recorded and workload is timed by volume. Work gets repetitive so make sure to bring some music to listen to

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Dog eat Dog Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time

    Pros

    The salary is pretty decent.

    Cons

    Very cut throat organization
    Kiss butt and you'll advance
    Sneaky and mischievous senior management
    HR reps are clueless

    Advice to ManagementAdvice

    Get self training and consider your employees first. Don't just worry about the money made from acquisitions. Stop being so sneaky and rude when communicating with others to find out what you need to know. Also, please make sure when advancing someone to another position, give them an advance b/c of their past experience. Can't advance and HR intern to an HR manager to work more than one state when he/she is not aware of the employment laws. That's very poor taste.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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