Dealertrack Technologies

  www.dealertrack.com
  www.dealertrack.com

Dealertrack Technologies Reviews

Updated 13 November, 2014
Updated 13 November, 2014
90 Reviews
2.5
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
65 Ratings

Review Highlights

Pros
  • management really seems to care about work life balance and attempts to listen to it's employees (in 7 reviews)

  • Remote opportunities, growing company, good benefits (in 6 reviews)


Cons
  • Senior management is micro managerial and often de motivational (in 7 reviews)

  • Overall Benefits below average compared to other companies of similar size in the Greater New York Area (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Fast-growing company with great benefits, grueling work schedule, no work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Installer in South Jordan, UT (US)
    Current Employee - Field Installer in South Jordan, UT (US)

    I have been working at Dealertrack Technologies full-time (less than an year)

    Pros

    Rapid promotions, but considering the unpaid overtime, you are actually taking a pay cut to move to a lead position. Excellent 401k plan and employer contribution %, but contribution is limited to 40 hrs/week (you regularly work 60+ hrs/week). Excellent health/benefits plan that is almost impossible to use due to the demanding work schedule.
    Well organized and flexible travel dept. Frequent schools/training - unfortunately often inadequate/ineffective for real-world application. Strong bonus based on company performance (not individual contribution). Public recognition of top performers but no money to go with it.

    Cons

    Mediocre pay and small increases. Untenable work hours/expectation (consistently 60+/week). No respect for your personal time (you are expected to respond even when off duty), or needs (Dr/DDS appt, sick time, family, community service/volunteer work. etc). The company touts work/life balance but runs you 60+ hours a week, every week; Sunday travel nearly every week, usually returning home late Friday eve, you may get 36 hours at home before the next trip. The company has no concern for your health/stress or personal life/obligations/goals. Huge discrepancy between the treatment of home office personnel and field personnel. Overtime is paid at 1/2 time (not 1.5x) and you are expected to participate in after-hours webinars, meetings, and self-training without pay.

    Advice to ManagementAdvice

    Respect your people as human beings (just like you). They have lives outside of Dealertrack

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Support Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Support Agent in Remote, OR (US)
    Current Employee - Client Support Agent in Remote, OR (US)

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Remote opportunities, growing company, good benefits

    Cons

    Pay is a little low.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Team is amazing, Company Vision is Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Performance Engineer in Lake Success, NY (US)
    Current Employee - Senior Performance Engineer in Lake Success, NY (US)

    I have been working at Dealertrack Technologies full-time (more than an year)

    Pros

    Flexible and Understandable team, Self-Responsible so low stress, Better Benefits than most others.

    Cons

    Non-Technical Managers Managing, Being Partial, not enough top down communication.

    Advice to ManagementAdvice

    Agile completely wrongly practiced, please make sure enough space and time is given to all types of employees to perform their individual contribution, NOT just developers.

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Exciting & Progressive Technology Company Ready To Take On The World

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES

    I have been working at Dealertrack Technologies full-time (less than an year)

    Pros

    A fantastic, ever-changing work environment where the brain power of the people is recognized as our greatest asset. Expansion and growth presents nearly unlimited opportunities to those willing to work for it.

    Cons

    A fantastic, ever-changing work environment which is not the place for anyone who does not embrace change while remaining cognizant of the challenges inherent in a fast moving technology company.

    Advice to ManagementAdvice

    Constantly seek improvement in yourselves and your ability to manage others through motivating and supporting your team. Some are better than others so keep the best and cull the rest.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    They don't care about team members even though they say they do. Execs are the only ones paid well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cannot Disclose in Lake Success, NY (US)
    Current Employee - Cannot Disclose in Lake Success, NY (US)

    I have been working at Dealertrack Technologies full-time (more than 5 years)

    Pros

    Coworkers, friendly, balance, team work, fun

    Cons

    Very Low pay. Management is aware that we are under paid and do nothing, or say that it's out of their hands...but they're cashing out.

    Advice to ManagementAdvice

    You will continue to lose your best people because you don't pay market rate.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great

    Current Employee - Software Engineer in New York, NY (US)
    Current Employee - Software Engineer in New York, NY (US)

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Great place to work long term

    Cons

    Company focuses on bringing in new products instead of correcting the existing.

    Advice to ManagementAdvice

    step back and perform analysis.

  8.  

    Dealertrack is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than 5 years)

    Pros

    management really seems to care about work life balance and attempts to listen to it's employees.

    Cons

    Middle management at times does not want to be accountable.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    company which would fire you for being sick even half a day. Are you real people!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Management in Center Groton, CT (US)
    Former Employee - Product Management in Center Groton, CT (US)

    I worked at Dealertrack Technologies full-time (less than an year)

    Pros

    Thought to have a future when hired

    Cons

    Watch out for yourself being fired by irrational mangers who loose their head.

    Advice to ManagementAdvice

    People get sick.It is not something you can fire people for. There are also civil courts and a law that works in this country. Avoid being dragged into one for firing people for being sick for a day.

    Doesn't Recommend
    Negative Outlook
  10. 2 people found this helpful  

    Area Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Trainer in New York, NY (US)
    Current Employee - Area Trainer in New York, NY (US)

    I have been working at Dealertrack Technologies full-time (more than an year)

    Pros

    Flexible work able to telecommute on some. Benefit package is ok compared to other companies

    Cons

    Company managers micro manage everything

    Advice to ManagementAdvice

    Stop micro managing give the employees a chance to think you hired them for a reason.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Always playing catch up, change direction completely quarterly, not consistent in annual plan.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Specialist
    Current Employee - Senior Product Specialist

    I have been working at Dealertrack Technologies full-time (more than 8 years)

    Pros

    Multinational technology leader, good benefits, good growth opportunity,

    Cons

    Disorganized, too many chiefs not enough indians, no loyalty. Difficult to join the good old boys club, limited opportunities to grow.

    Advice to ManagementAdvice

    You know where your weaknesses are, yet you continue with the same old.

    Recommends
    Neutral Outlook
    Approves of CEO

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