Dairy Queen Reviews

Updated 23 October, 2014
Updated 23 October, 2014
318 Reviews
3.5
318 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dairy Queen President and CEO John Gainor
John Gainor
88 Ratings

Review Highlights

Pros
  • Coworkers were fun to be around, salary was negotiable, nearly free food/ice cream (in 54 reviews)

  • great team work experience, flexible hours, good for high school/college students (in 16 reviews)


Cons
  • Customers and management don't realize you work for minimum wage and expect too much (in 25 reviews)

  • customers are rough when it comes to ice cream (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Chilliwack, BC
    Former Employee - Cashier in Chilliwack, BC

    I worked at Dairy Queen part-time (less than an year)

    Pros

    Very social job. Not a lot of stress. Delicious food.

    Cons

    Can get very stressful around summer time and holidays.

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A good first job if you get a good boss.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Services Representative in Guelph, ON
    Current Employee - Customer Services Representative in Guelph, ON

    I have been working at Dairy Queen part-time (less than an year)

    Pros

    The co-workers are all really nice and a flexible schedule. It's not too stressful; a nice balance between life and work.

    Cons

    It was hard to remember everything that was needed to be done and the boss was horrible. The experiences would have been nicer if the boss was horrid. He just expected everything to be super, super, SUPER PERFECT no matter what and it made the job more stressful than it should be. Plus, he made a big deal about every little thing and he was cheap. Food was only 50& off only when you're working, and no waste or mistakes was allowed, so you had to scrape every last bit. Also, there were no benefits.

    Advice to ManagementAdvice

    Dairy Queen is nice to work at, but make sure you work for a nice boss or else everything goes downhill. In my city, Dairy Queen centres are privately owned.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Painful summer job, but not the worst thing ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Halifax, NS
    Former Employee - Server in Halifax, NS

    I worked at Dairy Queen part-time (less than an year)

    Pros

    - good part-time hours in summer (good for students)
    - few requirements; easy to get hired
    - flexible scheduling; easy to get time off
    - employees get free fountain drinks! (depends on location; one of the places I worked did this, but the other didn't)

    Cons

    - HOLY TENDINITIS BATMAN; loads of people had pain from performing the same tasks (operating the soft serve machines/preparing blizzards, mostly) many times a day. The pain was bad enough that a few of them (me included) went to see doctors about it.
    - You must be good at multitasking--but even if you are, there are times when it's gonna be very stressful, especially if you're working the drive-thu
    - Beware of making mistakes with people's orders. A decent manager won't blame you for an honest mistake, but an angry customer often takes it personally, and people get REALLY ANGRY about their food.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good job for the summer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Day-time Responsible Manager in Montreal, QC
    Former Employee - Day-time Responsible Manager in Montreal, QC

    I worked at Dairy Queen full-time (more than an year)

    Pros

    good employees, learn to work under pressure when it's busy

    Cons

    bad management, manager is uneducated and therefore cannot manage properly her staff

  6.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen full-time (more than 10 years)

    Pros

    A very Good employer very balanced towards work and home.

    Cons

    Not much room for advancement

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    It sucked. Really hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dairy Queen Blizzard Wizzard in Ottawa, ON
    Former Employee - Dairy Queen Blizzard Wizzard in Ottawa, ON

    I worked at Dairy Queen part-time (more than 3 years)

    Pros

    None. Except that there's absolutely no responsibility felt by those employed their to be the "best they can be". I need to write twenty words. Am I there yet? Yes.

    Cons

    Terrible pay, hard work for nothing. Management sucks. Staffed by high school drop-outs who don't know a thing about anything, really. My manager stole from my boss and she was also mean.

    Advice to ManagementAdvice

    Pay more money to employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and DQ Maker in Calgary, AB
    Former Employee - Food and DQ Maker in Calgary, AB

    I worked at Dairy Queen full-time (more than an year)

    Pros

    What you will be selling are some of the best BURGUERS and for sure the best ice cream.

    Cons

    low wages, work on weekends

    Advice to ManagementAdvice

    Take in account suggestions from all employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good entry level place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen part-time (less than an year)

    Pros

    - Good training
    - Nice people to work with
    - Free ice cream during training, and 50% off everything otherwise! Woohoo

    Cons

    - Part-time work, schedules can vary from week to week
    - New hires always get closing shift and bathroom cleaning duties, but its not too bad.

    Advice to ManagementAdvice

    Keep being nice and hiring nice people! It makes all the difference for employees and customers.

    Recommends
  10.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Line/Cashier in Chatham, ON
    Former Employee - Front Line/Cashier in Chatham, ON

    I worked at Dairy Queen part-time (more than 3 years)

    Pros

    It's awesome being able to make your own blizzard creations, and overall making ice cream for people is a pleasant experience!

    Cons

    Worked here for 3 years and never had any promotion opportunities, and the owners/managers were not pleasant. Don't work here if you want steady hours, there are plenty in the summer but barely any in the winter.

    Recommends
    No opinion of CEO
  11.  

    Ice cream chiller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen

    Pros

    Lots of ice cream and burgers and fries

    Cons

    there wasnt really any cons to this job

    Recommends
    Neutral Outlook
    No opinion of CEO

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