DSG International (Dixons Retail) Reviews

Current Employee – been working at DSG International (Dixons Retail) full-time for more than 7 years

Pros – 10% discount at store. Can't think of anything else

Cons – Long hours, no career progression prospect, continuous redundancies and managed out of business. Staff appreciated by higher management just another number. No training provided and people moved out of business due to small reasons. old building, equipment and awful IT support from India.

Advice to Senior Management – Listen you your staff and appreciate the hard work they do.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at DSG International (Dixons Retail) full-time for more than 7 years

Pros – Going through a major transformation of the whole end to end operation
Open door policy for accessing senior managers
Friendly office atmosphere

Cons – Poor social scene due to location of the office (industrial estate)
Head office building is very poor (investing in stores instead which is a positive)

Advice to Senior Management – Celebrate successes more often

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at DSG International (Dixons Retail) full-time for more than 7 years

Pros – Open door hiring policy. Multicultural mix of staff and management.

Cons – all load is shifted downwards, even when it is quite easily manageable at middle level, with minimum resource information.

Advice to Senior Management – Must get dynamic and up to date being a tech. company in soft measure and procedures. Must keep stable outlook and presence on premises to gain customer confidence. There are other ways to make net margin without pressurized selling of insurance.

Yes, I would recommend this company to a friend

Current Employee – been working at DSG International (Dixons Retail) full-time for more than 7 years

Pros – Friendly staff, can be good pay dependin on which role you take some are beter then others and a big learning curve.

Cons – You need alot of patients with customers but you can develop it on the way, listening skills and know how to de-stress but its all in the training.

Advice to Senior Management – Relax and have fun :-)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at DSG International (Dixons Retail) full-time for more than a year

Pros – Good people, recognition of your personal achievements, keep in touch with technology and learn new skills and techniques everyday by meeting new customers

Cons – Target, sometimes targets can be very difficult to achieve and you have to push yourself to achieve those, making every customer happy can be sometimes difficult if you get a tough customer.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at DSG International (Dixons Retail) full-time

Pros – Great supplier base with exciting technologies in some categories
Nice people in pockets

Cons – Low pay
Unclear pathway for progression
Unprofessional buying practices
Low morale
No social element - rarely a staff party
Drab working environment and uninspiring location
Very bureaucratic

Advice to Senior Management – Change your location, reward talent not sycophancy and look to great employers in your sector like John lewis and sainsburys as an example - otherwise you will continue to struggle to attract or keep the type of intelligent people who will keep your organisation afloat.

Current Employee – been working at DSG International (Dixons Retail) part-time for less than a year

Pros – Excellent training, diligent team leaders, sufficient amount of breaks and good access to windows. Great opportunities of promotion.

Cons – Chances of getting moved around, i.e different teams or even different floors. There are days when calls are very few and the systems tend to fail to often resulting in long holds and transfers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at DSG International (Dixons Retail) full-time for more than 3 years

Pros – Some nice people, and young and fun to be with workforce. Dixons can serve as a springboard to work at on the manufacturing side, which pays a lot more.

Cons – Slave wages - the staff turnover is incredible. Nobody seems very happy at all both in their role and with the culture of the company as a whole. Absolutely miles behind the competition in terms of planning and strategising in middle management. For too much heirarchy, Senior management have no idea on the amount of time it takes to get the most simple things done due to excessive beurocracy.

Advice to Senior Management – Fancy top level cosmetic changes are not the answer to all of your prayers. Look at systems and processes to make progress happen.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at DSG International (Dixons Retail)

Pros – Managers are very supportive, provide the right tools for the job and on the whole there is good communications between amangers and workforce.

Cons – Sometime the task can be more challenging and demanding that requires a quick turn roing time. Most trainingg is provided online and not enough time is given at work to do and finish off training. given

Current Employee – been working at DSG International (Dixons Retail)

Pros – Opportunity of meeting people from different culture and back grounds

Cons – I did not structure observe any structured training for growth and improvement

Advice to Senior Management – Personnel growth and training via motivation