DISH

  www.dish.com
  www.dish.com

DISH Reviews

Updated 25 November, 2014
Updated 25 November, 2014
1,856 Reviews
2.7
1,856 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,197 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 81 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 46 reviews)

  • Upper management don't keep to their word, will Lie thru their teeth in your face (in 110 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    I worked at DISH full-time (more than an year)

    Pros

    Working with talented, driven, hard-working installation technicians. Traveling in the area of responsibility. Meeting and helping the very diverse base of interesting customers.

    Cons

    Brutal hours: 16-20 days. Unrealistic expectations. Leadership that scoffs at Dish culture change for more satisfied, motivated employees. Poor pay compared to the same positions at other telecom companies. Installations is the "bread and butter" of the company, but isn't rewarded as such.

    Advice to ManagementAdvice

    Replace the leadership in IHS Mountain North. They don't represent the direction of the company or its current values and goals.

  2. 2 people found this helpful  

    Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Englewood, CO (US)
    Current Employee - Program Manager in Englewood, CO (US)

    I have been working at DISH full-time (more than 3 years)

    Pros

    Mid-level leadership has improved in the last couple years, and the employees are generally good people. There is opportunity to grow a career and work on really exciting projects with little past experience.

    Cons

    Badge report is back! No matter how many 60 hour work weeks you put in expect to be lambasted endlessly for coming in after 9 regardless of the reason why.

    Advice to ManagementAdvice

    Emancipate yourselves from Charlie, make real decisions about the quality of life you're providing for employees and allow lower level managers to make decisions. Stop castrating your frontline management staff, as only the best of them will take the blame in front of their employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Love the people and company focus on meeting internal/external customer needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY (US)
    Current Employee - Manager in New York, NY (US)

    I have been working at DISH full-time (more than an year)

    Pros

    Entrepreneurial/dynamic culture - openness to new ideas, contribution and exciting challenges
    Management actively seeking ways to create a positive work place
    Incredible career opportunities in different areas - company won't hold you back just because you don't have specific prior experience

    Cons

    Communication between departments could be much better
    Entrepreneurial/dynamic culture - sometimes decisions are made before all possible results are considered

    Advice to ManagementAdvice

    I love that management is making changes that positively affect employees. If there is better/more communication between the starting and ending point, employees can understand that things are moving and not just forgotten.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I enjoy my job, I feel it offers challenge and allows me to grow and learn valuable tools for my career path.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Pros

    Good benefits, (relatively speaking).
    Challenging.
    Constant opportunities to move within the company.

    Cons

    Negativeness of other employees.
    The pay is lower than I like.

    Advice to ManagementAdvice

    Always give feedback, good or bad. I feel this give the employee knowledge of how they are being perceived by others and an opportunity to grow.
    Acknowledgement of a job well done. Far too many times I've seen employees do great things for this company. But, there was no acknowledgement of a job well done. It's as if it was expected of them.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    OK Company. Lot of work pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Quality Analyst in Englewood, CO (US)
    Current Employee - Senior Quality Analyst in Englewood, CO (US)

    I have been working at DISH full-time (more than 8 years)

    Pros

    lot of work and lot to learn

    Cons

    timing and rules are bad, a lot of work pressure all the time, manager track your time on daily basis, people get fired for coming late after 9:00 AM

    Advice to ManagementAdvice

    company should think about employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Where opportunity meets obstacles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OJT in Littleton, CO (US)
    Former Employee - OJT in Littleton, CO (US)

    I worked at DISH full-time (more than an year)

    Pros

    Easy company to grow in, depending on the site your at.

    Cons

    Communication and growth can mean harassment. Management dates each other (favoritism).

    Advice to ManagementAdvice

    Do drug screens up front when you hire an employee instead of being cheap that way you get better new hires in a lower turnover rate. Also avoid the harassment with random drug test because you never know what people do in their free time, tie it to a clause for workman comp that's understandable and stop hiring people who you know wont be well for the job. The company has improved but pay is still lacking and employees are still treated unjust unless you know somebody. Also trainers and coaches shouldn't date especially when it's obvious and new hires and other trainers blantly know make it feel like you have to date your way to the top. Certain management is great but some are the exact opposite and could be much more open and through for the better of the company.

    Recommends
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative II
    Former Employee - Customer Service Representative II

    I worked at DISH

    Pros

    Great leadership that helped when needed.

    Cons

    Low pay and not much room for advancing.

    Advice to ManagementAdvice

    PFP rules are ridiculous. Customer satisfaction should not be the biggest indicator of good performance. Sometimes a customer is just mad.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Atlanta, GA (US)
    Former Employee - Anonymous in Atlanta, GA (US)

    I worked at DISH full-time (more than an year)

    Pros

    Great pay. We were paid weekly by direct deposit and never had an issue with this process

    Cons

    Long work week...the hours were overwhelming for my schedule at the time

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Field service technician 3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Specialist III in Marysville, WA (US)
    Current Employee - Field Service Specialist III in Marysville, WA (US)

    I have been working at DISH full-time (more than 3 years)

    Pros

    Always have work and overtime,good pay,time off three days off 401k profit sharing

    Cons

    Occasionally unpaid unknown day off, promotions based on completion of job whether Line of site or not. Bad benefits. 2500 deductible before coverage. Have to sell products to get promoted. Dispatch does not call customers they give to you at the end of the day to say your going to be late then expects the customer to give you 10 out of 10 rating. A lot of out of your control expectation for raise or promotion.

    Advice to ManagementAdvice

    Get into the field and do our jobs and see what everyone is talking about. Then tell us to keep it up. If you do, its all about greed, cause you put all these treats in front of us, but yet so far away. How stressful to know your working hard doing your job everyday and being told just a little more and extremely rarely making those goals. Makes you feel like finding something else...

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Englewood, CO (US)
    Former Employee - Business Analyst in Englewood, CO (US)

    I worked at DISH full-time (more than an year)

    Pros

    Immense possibilities to gain experience and be able to work on lots of different projects.

    Cons

    Benefits were atrocious when I was there. Also, the badge report was something everyone despised because it made everyone feel like they were being treated like a child.

    Advice to ManagementAdvice

    I think bringing in Joe Clayton was a good move. Heard the badge report is gone and moral is up.

    Recommends
    Positive Outlook
    No opinion of CEO

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