Costco Wholesale Reviews

Updated 12 September, 2014
Updated 12 September, 2014
1,227 Reviews
3.9
1,227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
530 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 106 reviews)

  • There are great benefits available for part-time and full-time employees (in 168 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 57 reviews)

  • Takes a few seasonal periods to get hired permanently and then it is only part time (in 46 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Assistant  in  Halifax, NS
    Current Employee - Front End Assistant in Halifax, NS

    I have been working at Costco Wholesale part-time for more than a year

    Pros

    good hours, interactive people, reasonable to not being there

    Cons

    other employes can some times get on your nerves

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Costco - Okotokes Location - Worst Management I've ever had to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Assistant  in  Calgary, AB
    Former Employee - Front End Assistant in Calgary, AB

    I worked at Costco Wholesale part-time for less than a year

    Pros

    Some great people work at this location.
    Hours are decent

    Cons

    The Management at this Costco location is the worst i've ever worked for in all my years. It felt like high school all over again. Would constantly overhear management make fun of co workers. It is to a point where they make Constructive Dismissal a game. There are Managers in positions who shouldn't be. There is a reason the turn over rate at this location is higher than any other Costco in Canada. It woud be nice to see if corporate could step in and do something about it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    great for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Pros

    flexibility
    salary for students
    fun atmosphere

    Cons

    no future
    low skill work
    c'mon nobody wants to work here for the rest of their life

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Hard worked and well paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Deli Assistant  in  Calgary, AB
    Former Employee - Service Deli Assistant in Calgary, AB

    I worked at Costco Wholesale part-time for more than 5 years

    Pros

    Be a good employee and you'll be treated like a good employee

    Cons

    Small raises and they say they will raise you more for good work but they don't without being promoted

    Advice to ManagementAdvice

    Management needs to watch slacking employees more

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Good wages, but very demanding and fast-paced work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Assistant/Cashier  in  Toronto, ON
    Former Employee - Front End Assistant/Cashier in Toronto, ON

    I worked at Costco Wholesale part-time for more than 3 years

    Pros

    The wages are probably one of the highest in the retail industry. Raises are given out according to number of hours worked. On paper, Costco has one of the best HR policies and programs I have seen. It knows how to keep turnover at a minimum, whereas other retailers are struggling with their turnover rates.

    Cons

    Can be a challenging and demanding work environment. It is very fast-paced and expectations are high. Managers and supervisors are under a lot of stress, which in turn translates to their front-line employees. I felt that a lot of the hard-working but quieter employees were looked over for more talkative and social employees for promotions. There was definitely favouritism at the warehouse I worked at in terms of promotions and better shifts. Policies were also not consistently applied across all employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place to work, but seniority rules.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Assistant
    Current Employee - Front End Assistant

    I have been working at Costco Wholesale part-time for more than 3 years

    Pros

    Flexible hours, great benefits, excellent pay for a no education required job. Very good for students with the CSRP program. Raises based on hours which can be good or bad.

    Cons

    Promotions mostly based on seniority. Some bad eggs in management but overall it's okay. Miscommunication between managers sometimes occurs and it can be somewhat confusing with so many people and different instructions.

    Advice to ManagementAdvice

    Communicate better with each other!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great student job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Quebec, QC
    Current Employee - Cashier in Quebec, QC

    I have been working at Costco Wholesale part-time for less than a year

    Pros

    Salary a little over minimum wage, great people to work with.
    Fairly flexible hours.
    Great student retention program.
    Lot of feedback on performance.
    Career opportunities - career growth available
    In my opinion customers at Costco are nicer than at other retailers. Smiling people and not a lot of rude customers compared to my previous retail job experience.

    Cons

    Hard work, days are hectic and tiring. Lot of customers but day goes by very fast, which is good.

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Liars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Cashier  in  Etobicoke, ON
    Former Employee - Front End Cashier in Etobicoke, ON

    I worked at Costco Wholesale part-time for less than a year

    Pros

    -Pay is the best in the retail industry,
    -They only promote from within.
    -Good Co-workers.

    Cons

    -management lies. Offered me full time then fired me right before I was to receive benefits.
    - Cashiers have to work at a certain pace, and are expected to sell a certain amount of BS credit card or upgrade in membership.
    -Some Managers are stuck up,
    -Promotions are hard to come by, either you have to kiss ass, or you have to move to another part of the country.

    Advice to ManagementAdvice

    Listen to your customers and employees

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Seasonal employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stocker  in  Kamloops, BC
    Former Employee - Stocker in Kamloops, BC

    I worked at Costco Wholesale part-time for less than a year

    Pros

    Awesome managers, great people to work with. Felt very comfortable from start. Fairly flexible with scheduling.

    Cons

    Starting wage should be higher. Takes a few seasonal periods to get hired permanently and then it is only part time. Not sure, if ever you get full time anymore.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Stellar company, job itself is not all that great.

    Current Employee - Membership Clerk
    Current Employee - Membership Clerk

    I have been working at Costco Wholesale part-time

    Pros

    -Very competitive salary for retail, pay increases are calculated by hours worked
    -Majority of promotions are done from the inside - if a manager steps down, they will try to fill the position with an existing employee before recruiting outside of the company.
    -Very fair with granting days off, generous with vacation time as your seniority increases
    -Variety of experiences within one warehouse, from front end to security to the meat department, you can try a multitude of different things
    -Very fast in dealing with workplace problems (harassment, etc.)

    Cons

    -The job itself is not very exciting or fulfilling
    -Management will occasionally treat its employees badly in favor of the member (customer), as the member is king

    Advice to ManagementAdvice

    So far, so good.

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