Costco Wholesale Reviews

Updated 17 April, 2015
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3.9
1,654 Reviews
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Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
761 Ratings

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 135 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 195 reviews)

Cons
  • Offered me full time then fired me right before I was to receive benefits (in 68 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 56 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Pharmacy Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    A plethera of experience
    Good Salary

    Cons

    Extremely busy
    Some customers are very rude and unreasonable

  2. Costco is a good company to work for especially if your a student in college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in Edmonton, AB
    Current Employee - Cashier Assistant (Front End Assistant) in Edmonton, AB

    I have been working at Costco Wholesale part-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great CSRP program for student in college looking for flexible hour, fantastic employees to work with and interesting days at work there, good rate of pay and benefits, easy to talk to administrative staff, Employees are notified nearly every couple months about the warehouse operations, Employees will help each other in times of need.

    Cons

    High turn over rate for specific departments, Managers sometimes have no idea how to organize, consistently having lose of veteran managers due to infighting or different operation opinions.

  3. Perfect for full-time students wishing to make money on the side

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Langley, BC
    Former Employee - Anonymous Employee in Langley, BC

    I worked at Costco Wholesale part-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I worked in the Night Merch department mostly on weekend days during school season and pretty much full-time hours (40 hours/week) in the summer. It's perfect if you go to college or university and want to make money. Starting wage is above minimum wage.

    Cons

    Since it's the Night Merch department, I didn't like leaving work at 11:30 PM especially when I had school the next morning. Three managers managing one department oftentimes resulted in a lot of confusion due to different styles of leadership and directions.

    Advice to Management

    Treat your employees fairly and respectfully (not as underlings) and stop asking for employees to stay later than they have to often. If you are under-staffed for the night, schedule one or two more people to help out.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Management can be the downfall to a good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Assistant (Front End Assistant)
    Former Employee - Cashier Assistant (Front End Assistant)

    I worked at Costco Wholesale part-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    For retail you make great money with great benefits.

    Cons

    Management can hold personal grudges limiting an employees advancements in the company.

    Advice to Management

    Upper managements should be involved and question why certain employees are not getting opportunities to advance and some are.

  6. Costco Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Company, great people, management, great supervisors

    Cons

    Overnight Shifts, but overall a great work environment

    Advice to Management

    Great Advice, always willing to listen to concerns

  7. Great job if you love a busy environment and aren't afraid of hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in Edmonton, AB
    Current Employee - Cashier Assistant (Front End Assistant) in Edmonton, AB

    I have been working at Costco Wholesale full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the atmosphere of the store
    Work with a lot of great people
    Costco promotes from within
    decent starting wages
    Benefits available to both full and post time employees
    opportunities to take positions in other departments and also cross training
    free membership

    Cons

    Takes a while to work your way up in seniority
    Many positions filled based on seniority without taking any other factors into consideration
    can be a physically challenging job

    Advice to Management

    Pay more attention to employee feedback in regard to putting systems in place
    Staff on the floor have a lot of great suggestions and experiences that can help improve efficiency.

  8. Great pay, great people, normal office and management politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Markham, ON
    Former Employee - Department Manager in Markham, ON

    I worked at Costco Wholesale full-time (more than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay is one of the best in Retail. Management as a whole is very experienced and the stores run very efficiently. Majority of employees are outstanding.

    Cons

    No work life balance. As per all U.S. based companies the company comes first. Managers should expect 50+ hours per week. Due to the high volume of business you can also expect an abnormal amount of problems you will have to deal with daily. Limited advancement due to slow store growth.

    Advice to Management

    Take better care of your middle managers as they have the greatest effect on your day to day operations.

  9. Great student retention program.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in Port Coquitlam, BC
    Current Employee - Cashier Assistant (Front End Assistant) in Port Coquitlam, BC

    I have been working at Costco Wholesale

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible with students. Allows students to go away from school and to return to work when they return to home. Friendly, approachable management. Lots of flexibility with trading shifts and such. Free costco membership.

    Cons

    Difficult to move up in ranking. A very busy job, keep you on a tight leash in terms of breaks, and arriving on time. Very by the book, and difficult to change anything.

  10. Helpful (1)

    Felt Like I Too Was Just Another Product Being Used.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser in Brossard, QC
    Former Employee - Merchandiser in Brossard, QC

    I worked at Costco Wholesale part-time (more than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits after workin the rqrd number or hrs. are much worth the process.

    Cons

    they force and harasse you with the idea of costco being a "Great" career choice.....Great if your not a student or are not looking for other oppurtunities of future employers

  11. Helpful (2)

    Calling it a day on the call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Call Center Agent in Ottawa, ON
    Former Contractor - Call Center Agent in Ottawa, ON

    I worked at Costco Wholesale as a contractor (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -competitive wages less experienced workers will see normal wages relative to any job market
    -tools, training and equipment in great standing
    -subsidized food, employee consumer perks

    Cons

    -very high work demand. Call center agents are expected to reach above 75 calls a shift. Meaning 1-3 minute calls every 1-3 minutes.
    -strict clock in and out procedures, miss a clock-in by 30 seconds more than 3 times a month and it's a written warning
    -no benefits for contract workers so you have to go in and avoid sick days at all costs. *time idling it monitored so too much sick bathroom time can lead to written warnings*
    -lack of post employement referencing and achievement records

    Advice to Management

    -Not everyone is going to want a life with Costco, many students rely on large companies to build their own work experience foundations and skills to move on. Restricting references leaves long term workers on the hook for zero recognition unless within the company.

    - Aim to hire more employees to lower call answering and call duration standards asap and adapt current goals. It would greatly increase productivity as more people would realistically be able to reach goals set by management thus giving individuals a stronger sense of success and achievement.

    -The environment for the call center is very boot-camp-like at best. Supervisors patrol walk ways and stalk workers in an effort to constantly crack down on even the slightest sign of slowed productivity or deviation.
    you are given a half cut cubicle, so by then you will have zero workplace privacy at that point

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