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Costco Wholesale
3.8 of 5 704 reviews
www.costco.com Issaquah, WA 5000+ Employees

Costco Wholesale Reviews

Updated Jun 14, 2013
All Employees Current Employees Only

3.8 704 reviews

                             

94% Approve of the CEO

Costco Wholesale President & CEO Craig Jelinek

Craig Jelinek

(220 ratings)

83% of employees recommend this company to a friend
702 Employee Reviews
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Management

Department Manager (Current Employee)
Regina, SK

I have been working at Costco Wholesale full-time for more than 3 years

ProsSome of my favorite things about working for Costco is that there is a great opportunity for advancement for the right candidate, the compensation and benefits are fantastic and there is flexibilty to schedule around either family needs or other commitments.

ConsOf course, with any employer there are cons. The only cons I see at Costco are shift work, and once you get into management of course sometimes you will be there longer than you planned. However these are not just at Costco, thats management in retail in general.

Yes, I would recommend this company to a friend

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Good Place to Work

Cashier Assistant (Front-End Assistant) (Current Employee)
Markham, ON

I have been working at Costco Wholesale part-time for more than 3 years

Pros* Good base pay, front end assistant starts at $11/h and receives increases of $0.50 per hour every 800 hours or so until the cap at $23 I believe. From front end assistant you become a cashier that is considered "A scale" basically A scale people get paid 50 cents more.
* Nice people to work with most of the time.
* Fast paced environment

Cons* Sometimes management doesn't listen
* Management ego gets in the way often "my way is the only right way" approach
* Sometimes deal with rude customers.

Advice to Senior Management* Listen to your employee, they are smart, and some of them have great ideas that would you.
* Leave your ego at home and treat us with respect every time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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it was a nice team to work with

Pharmacy Co-op (Current Employee)
Kingston, ON

I have been working at Costco Wholesale as an intern for less than a year

Prosnice policies on paid/unpaid breaks

Conspressure from the office on medschecks, rx counts

Advice to Senior Managementopen-door policy

Yes, I would recommend this company to a friend

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Good pay but always rushed

Seasonal Employee (Former Employee)
Cambridge, ON

I worked at Costco Wholesale part-time for less than a year

ProsGood pay, I didnt mind the hours

ConsIn order to get supervisor attention employees were told to basically yell as loud as they can. (eg when you were on cash and needed a supervisor)
Not enough training for the environment (eg was told to stand at the door and never told anything about using walkie talkie or what to do when customers asked for assistance)
Always encourages to rush, customers sometimes complained that they felt like they were being rushes
Working on the weekend is never fun (very busy)

Yes, I would recommend this company to a friend

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Working at a Costco warehouse is almost the same as working retail

Major Sales Associate (Former Employee)
Newmarket, ON

I worked at Costco Wholesale part-time for more than a year

ProsGood employee benefits, wages and raises, potential for growth into other positions, many types of jobs available, clean work environment

ConsEmployee policy is not always followed, disparity of wages between management and employees creates a Caste system, a poor employee culture

Advice to Senior ManagementDon't forget that you weren't always Management at Costco, and if you were, then you cheated the system

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Great almost Everywhere Else BUT My Store (so I'm told)

Pharmacy Technician (Current Employee)
Winnipeg, MB

I have been working at Costco Wholesale part-time for more than 3 years

ProsGreat Pay.
Great Benefits.
Some awesome people to work with.
Lump Sum Payments once you hit a certain number of hours.

ConsSome shoppers (members) feel they can walk all over you because they pay to shop there. Store Management will always take customers side, which sets a precedent for them to misbehave again and again because they know they can. I'm not talking providing customer service to make a dissatisfied customer happy, I'm talking about constant verbal, emotional and in some cases near physical abuse (customer hitting objects, throwing bottles/boxes at co-workers) by certain members who should have been refunded their membership (if they had one, Pharmacy doesn't require one for RXs) and asked to leave. Keeping these customers has (along with other things) killed moral and actually makes it harder for us to help other patients.

Department Manager doesn't care for same reasons listed above. Gets NO backup from upper management and had stopped caring because of constant abuse.
Some people I work with have a horrible attitude.

Advice to Senior ManagementFIX THIS PHARMACY! I hear and have read great things about other Costco's and other Pharmacies. Make no mistake, Costco can be a great place to work. Just not the St. James one :(

– I'm optimistic about the outlook for this company

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I started at Costco 9 years ago and have never looked back.

Produce Stocker (Current Employee)
Kamloops, BC

I have been working at Costco Wholesale full-time for more than 8 years

ProsCostco has a great benefit plan as well as investments. Medical, dental, vision, and more. 80% coverage for ft 60% coverage for pt.

ConsThere are no regular 9-5 shifts in most of the warehouses. Most shifts are either am 4-1230 or 230-1100pm. There are some other hours in other depts but the schedules are usually not constant.

Advice to Senior ManagementDon't forget that you started at the bottom and to treat hourly's with the respect that they deserve

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Great while I was there,but realized there is a life outside of Costco

Merchandising Supervisor (Former Employee)
Calgary, AB

I worked at Costco Wholesale full-time for more than 10 years

ProsBest paying company in the retail industry for uneducated people who want have a decent family income. But both spouses will need to work to keep up with inflation Costco does not increase wages according to inflation.

ConsVery poor retirement savings plan for there employees!!! When they retire they better hope they have a back up plan. Such as rrsp's of at least 20 percent of their yearly income.

Advice to Senior ManagementHelp you employees better plan their retirement. The current plan the company offers is a joke and should be reevaluated to ensure that people will have better options when retiring.

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Really Good Place to Work, but Limited Opportunities for Advancement

Major Sales Associate (Current Employee)
Surrey, BC

I have been working at Costco Wholesale full-time for more than a year

Pros- Good Benfits
- Decent Wages
- Good People

Cons- Bureaucratic
- Limited opportunities for advancement

Advice to Senior ManagementNone.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good place to work, terrible management

Pharmacy Technician (Current Employee)
Langley, BC

I have been working at Costco Wholesale part-time for more than a year

ProsGreat starting salary, especially if you are a student, as they can hire you through student retention program

ConsManagers live in their own little word, where bottom line is first and people are always second. I would not like to make a career in here, for sure.

No, I would not recommend this company to a friend

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