Compass Group Reviews

Updated 23 April, 2015
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3.4
162 Reviews
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Compass Group CEO Richard Cousins
Richard Cousins
26 Ratings

Pros
  • Large company with good benefits (in 5 reviews)

  • Great people that are passionate (in 3 reviews)

Cons
  • Also, low pay because of being in food service industry (in 5 reviews)

  • Not enough full-time jobs in NYC or Long Island (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Compass group--Toronto

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group

    Pros

    -pay is minimum wage in the beginning but you get raises
    -meals are discounted
    -fast paced environment
    -there is paid training

    Cons

    -the environment can get really busy; may be pressed for time
    -supervisors may rush you
    -time for breaks are short

  2. Major use of government unemployment systems to round out seasonal contract employment at mostly minimum wage jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources and Administration Assistant in Montreal, QC
    Former Employee - Human Resources and Administration Assistant in Montreal, QC

    I worked at Compass Group full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Cannot think of any, sorry!

    Cons

    Hire manly new immigrants at min wage and expect the world from them for nothing in return

    Advice to Management

    Cannot give advice to a company with a use them and lose them mentality, sorry

  3. Large Company that Cares

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Ottawa, ON
    Current Employee - Manager in Ottawa, ON

    I have been working at Compass Group full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Support Systems in a Corporate Enviroment
    Multiple Divisions for Advancement and Growth
    Process to follow, no inventing the wheel
    Support of upper management
    Good equipment and training

    Cons

    Salary scale for managers is average, benefit package for managers is below average
    Ability to attract quality hourly assoicates on current low pay scales is difficult
    Lack of documents in both official languages

    Advice to Management

    Increase hourly assoiciates wage to allow for quality hires

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fun, stressful....but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Assistant in Durham, England (UK)
    Current Employee - Food Service Assistant in Durham, England (UK)

    I have been working at Compass Group full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun, I like working with customers and cooking food for people. Its great, its something ive never done before and without Compass I wouldnt have been given this opportunity. The hours are convenient and I like most of the people I work with.

    Cons

    The hours im contracted to dont seem to be enough to get by on so im constantly doing overtime to make ends meet, I dont mind this its just not enough really.

  6. CSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Starbucks training and customers feedback

    Cons

    Porly managed staff and manament

    Advice to Management

    Stick to there code of conduct, and not just when it suits them.

  7. Cafe assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cafe Assistant in London, England (UK)
    Current Employee - Cafe Assistant in London, England (UK)

    I have been working at Compass Group full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    learn alot of customes service and up sale.
    good system.

    Cons

    During all people on holiday. we facing short stuff. day goin fast. we sort up all problem. make manager felt we are together to work as a tearm. never counting job work together like a family.

    Advice to Management

    Ahead for better target and better sale .bring more money to company.

  8. Good Advancement Opportunities; Learned a Lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Charlotte, NC (US)
    Current Employee - Manager in Charlotte, NC (US)

    I have been working at Compass Group full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good PTO, learned a lot, many advancement opportunities

    Cons

    Lots of red tape due to size of corporation

  9. Great Team, Managers and Pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge/Reception
    Current Employee - Concierge/Reception

    I have been working at Compass Group full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Employee engagement
    - Great management
    - Job growth
    - Exceptional compensation
    - Great benefits
    - NO micro management
    - Clean semi corporate environment
    - Variety of opportunities

    Cons

    Some of the new ideas were created to make it more convenient for the clients, but in actuality what it is doing is making them more self sufficient (to an extent) and as a contractor for different buildings in different locations, eventually our purpose will no longer be needed. Just a word to the wise.

    Advice to Management

    Continue to conduct bi- weekly conference calls. Employees feel connected to one another considering everyone is located in different states and it also allows everyone to communicate with one another at the same time. Also, continue to allow employees to engage. It is greatly appreciated and it makes employees feel important because their voice is being heard and in return Compass will have a low turn over rate.

  10. Pretty decent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group full-time

    Recommends
    Recommends

    Pros

    Great place to work. Nice, fun, and energetic. Pay was pretty fair given the location and I had the opportunity to interact with guests. Management was okay.

    Cons

    For me, it was pretty grim on advancement opportunities. Despite working hard and not having any write ups or complaints from guests, there was no place to learn any other station or job responsibility. Looked forward to learning how the company worked

  11. Finance Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst
    Former Employee - Financial Analyst

    I worked at Compass Group full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Ability to work on a lot projects and gain great experience.

    Cons

    No work life balance and salaries are well below market.

Compass Group Photos

EY Top Chefs
Made by apprentices reception: Restaurant Associates (Photo thanks to Flickr user National Apprenticeship Service, Some Rights Reserved)
The Deputy Prime Minister meets apprentices Restaurant Associates [part of Compass Group] (Photo thanks to Flickr user National Apprenticeship Service, Some Rights Reserved)

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