Comcast Spotlight

  www.comcastspotlight.com
  www.comcastspotlight.com

Comcast Spotlight Reviews in San Francisco, CA

Updated 6 October, 2014
Updated 6 October, 2014
131 Reviews
2.9
131 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Comcast Spotlight President Charlie Thurston
Charlie Thurston
68 Ratings

Review Highlights

Pros
  • Benefits, misc perks of free cable, Internet etc (in 22 reviews)

  • Low turnover because of great benefits such as 4 (in 20 reviews)


Cons
  • Upper management has no idea how to treat their sales people (in 7 reviews)

  • Account Planners work long hours and weekends (in 5 reviews)

More Highlights

6 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    You'll never get back your heart or your soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Video Producer/Director in San Francisco, CA (US)
    Former Employee - Video Producer/Director in San Francisco, CA (US)

    I worked at Comcast Spotlight full-time (more than 10 years)

    Pros

    Competitive salaries and excellent benefits

    Cons

    Lack of humanity. Robotic, emotionless competitive climate across all offices. Heartless,'Company first, client last' business practices are rewarded. Sales staff is encouraged to take anything an advertising client can be coerced to pay in order to meet impossible sales figures. Management is groomed to manipulate and serve only the bottom line.

    Advice to ManagementAdvice

    The truth and integrity matters to many people who are also dedicated employees. When you restructure a division and encourage the targeted employees to give their last ounce of energy with a false reward at the end of the process, it makes you, the manager, the company,the human being, a deceptive liar.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great starting place in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Account Executive in San Francisco, CA (US)
    Current Employee - Associate Account Executive in San Francisco, CA (US)

    I have been working at Comcast Spotlight full-time (more than an year)

    Pros

    Get to sell a great product and work for a very large name

    Cons

    People think you can help them with their cable and like to tell you how much they dislike the company

    Advice to ManagementAdvice

    Find a way to provide more leads rather than have sales search for their own

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Awesome as an intern!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in San Francisco, CA (US)
    Former Employee - Intern in San Francisco, CA (US)

    I worked at Comcast Spotlight as an intern (more than 3 years)

    Pros

    Everyone is very helpful, energetic, and genuinely nice.

    Cons

    Don't know whether there would be a chance to advance here--or if so, from observing it seems to be very slow.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Market Research Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Research Analyst in San Francisco, CA (US)
    Former Employee - Market Research Analyst in San Francisco, CA (US)

    I worked at Comcast Spotlight as an intern (less than an year)

    Pros

    Environment, People. The job itself is very interesting and attractive.

    Cons

    As my position, the jobs are pretty monotone and not very exciting after some time.

    Advice to ManagementAdvice

    They might consider giving more responsibility to the interns.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    The Advertising Account Executive position is "sink or swim". Very good training program.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advertising Account Executive in Walnut Creek, CA (US)
    Former Employee - Advertising Account Executive in Walnut Creek, CA (US)

    I worked at Comcast Spotlight full-time (more than 3 years)

    Pros

    Great benefits. Amazing resume builder. Free Comcast services. Ability to create your own schedule.

    Cons

    Commission structure changes a lot. Most new business is already taken up by employees who already have an established relationship with Advertising agencies.

    Advice to ManagementAdvice

    Management is great! I had a great direct manager and good experiences all around

    Recommends
    Positive Outlook
    Approves of CEO
  7. 6 people found this helpful  

    The HMO of Sales -- you're not a person, you're a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Local Account Executive in San Francisco, CA (US)
    Current Employee - Local Account Executive in San Francisco, CA (US)

    I have been working at Comcast Spotlight full-time (more than an year)

    Pros

    Great benefits (event tickets, contests, discounts, free cable)
    Local office, Fortune 50 company
    Decent training for new reps
    Sales Assistants are great
    Good office comaraderie (not much lead stealing)

    Cons

    Unfair to commissioned sales reps--the more you succeed, the more you are punished with lower commission and higher quota.
    Keeps the hard-working rep's commission when a client pays late. Yep, the company keeps the rep's commission for themselves!
    Complaints about lack of selling time go dismissed. Honestly, so much data entry to enable them to fire you whenever while maintaining account records eats up 70% of the work time.
    HR is not there for employees, it's there for management and it is filled with lack of support and lack of personalization.
    LOTS of micro-managing.

    Advice to ManagementAdvice

    Hiring young, inexperienced sales reps will only take you so far. At this point, your reputation for undervaluing and underappreciating seasoned reps is preceeding you (as shown by many of the reviews here) and will continue to keep turnover rolling every 2 years and Spotlight's value low to the most talented reps. You will lose from doing this. It may take time, but you will lose market share, subscribers and top talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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