Comcast

  www.comcast.com
Work in HR? Unlock Free Profile

Comcast Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.1 1,933 reviews

74% Approve of the CEO

Comcast Chairman and CEO Brian L. Roberts

Brian L. Roberts

(985 ratings)

56% of employees recommend this company to a friend

Review Highlights

Pros
  • Great co-workers and wonderful benefits (free cable and internet)(in 139 reviews)

  • Benefits, Free cable/internet/phone (all the channels) - that's an immediate(in 316 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service(in 128 reviews)

  • The nature of the business makes it hard for work-life balance to be created(in 38 reviews)

1,933 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Human Resources

    Anonymous Employee (Former Employee)

    ProsGreat atmosphere. People were friendly. Wonderful benefits.

    ConsSalary not equitable. Company brings in outside people and pays more to them than people in position that have to train that person.

    Advice to Senior ManagementLearn to pay your employees fairly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    CAE - IP Support Specialist (Former Employee) Centennial, CO (US)

    ProsGreat benefits, decent pay, great working environment

    ConsShifts are horrible at first. FMLA/Short Term Leave insurance company isn't very good

    Advice to Senior ManagementBetter advancement opportunities

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Human Resources Intern for Comcast Interactive Media

    Human Resources Intern (Current Employee) Philadelphia, PA (US)

    ProsSmart and very talented individuals, fast paced working environment, very relaxed office culture, always things going on in the company

    ConsNot the best oversight from direct management, coordination on projects was sometimes lacking, doesn't necessarily reward talent

    Advice to Senior ManagementEngage more with your employees

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    good company to work for but there were issues

    Customer Account Executive (Former Employee) Oakbrook Terrace, IL (US)

    Proschallenging and fast past okay salary and benefits

    Constoo many layers of management which sometimes send mixed signals

    Advice to Senior Managementgive the employees back their senority back this is not a employee friendly company its all about the bottom line to Comcast,.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Sales

    Sales (Current Employee)

    ProsGood company to work. For

    ConsNo chances to get promoted with in

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    Anonymous Employee (Current Employee) Philadelphia, PA (US)

    ProsGreat people.
    Exciting industry and environment.
    Strong leadership.

    ConsVery fast-paced environment...not for everyone.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Comcast Corporation has a great corporate culture.

    Software Developer (Former Employee) Philadelphia, PA (US)

    ProsThe corporate culture is relaxed but professional. Compensation, benefits, and time-off policies are all very generous. Comcast HQ in downtown Philadelphia is a fantastic, modern building with the greatest cafeteria I have ever seen!

    ConsThere really are no significant cons to working for this company other than the fact that the company is HUGE (which may be a drawback for some personality types.

    Advice to Senior ManagementThe company is well managed, I don't have any advice to offer.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A great job if you have the right attitude.

    Customer Account Executive II (Former Employee) Colorado Springs, CO (US)

    ProsPay is great if you're serious, work hard, and by the book (mostly) , fun training environment with hands on learning, constant incentives; snacks, small prizes, gift cards ($5.00-$500.00), iPads, laptops, game consoles, trips, and one time in the two years I was there...they gave away a brand new car...and covered the taxes. Opportunity for promotions are common for motivated and high performing employees. The chance to actually give Comcast customers great service...unfortunately rare for quite a few customers.....aaaaaaaaand FREE CABLE, PHONE, AND INTERNET!!!!!

    ConsConstant changes in policy/procedure (not huge changes but still...annoying). Changes to the metrics employees need to meet in order to bonus certain amounts (only happen once and it wasn't fun....but the honest and hardworking and no issues). Repetitiveness, constant sitting.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Cable Industry

    Anonymous Employee (Current Employee)

    ProsUpward mobility is very good

    Consnot much to say in the con

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Sales and service consultant, retail sales.

    Sales and Service Consultant (Current Employee)

    ProsMultiple choices for insurance provider, 4.5% 401k match, 15% stock discount through ESPP, good store management. Open door policy with friendly people.

    ConsInter-department communication is lacking, new hire training has gone down hill in the past 2 years. Low hourly pay, putting in extra effort to go above and beyond your job requirements and help customers will not be recognized in a way to effectively encourage employees to do so. Promotions mean less commission and almost guarantee a drop in salary for retail sales department.

    Advice to Senior ManagementFocus on training, quality over quantity, replicate the west divisions training as of 2010 for CAE's. Reduce the amount of pressure based on phone metrics as well. Have seen first hand less than competitive hourly pay leading to the loss of our best customer facing employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Worked for Comcast? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.