Claire's Stores

www.clairestores.com
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Employee Reviews

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  1. 1 person found this helpful  

    Current keyholder, one of the better jobs I have had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key Holder
    Current Employee - Third Key Holder

    I have been working at Claire's Stores part-time (more than 3 years)

    Pros

    Fantastic, thorough training, lots of communication, 50% discount,

    Cons

    double coverage is rare, products area not the highest quality, piercing ears is very stressful to new associates. Company goals can be difficult to nearly impossible to meet in some areas. Small staffs make work life balanc difficult.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Key Holder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Claire's Stores part-time (more than a year)

    Pros

    Great experience and good hours. As long as you enjoy working with all kinds of customers, you will be great for the job. Must have a smile on your face at all times and love what you do.

    Cons

    You will experience some angry customers

    Advice to ManagementAdvice

    Great management

    Recommends
    Neutral Outlook
  3.  

    Great company to grow with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores full-time (more than 10 years)

    Pros

    Great training, strong support from upper management. (Regional and Territory VP)

    Cons

    Lack of commitment from sales associates - it is work !

    Advice to ManagementAdvice

    Keep motivating your teams with bonus opportunities.

    Positive Outlook
    No opinion of CEO
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  5.  

    Mixed emotions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Claire's Stores

    Pros

    If you like kids, this is a good place to work. It's a fun atmosphere and you get to play dress up on a weekly basis. Part of your job description is to have fun.

    Cons

    You often work alone. There are never enough hours to go around. Managers are expected to do 50 hours of work in the 40 hours given without overtime.

    Advice to ManagementAdvice

    Have a strong team or you will be seriously overwhelmed. Insist on getting paid what you're worth.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Very fast paced , always something to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    Vacation pay as a key holder , raise every 3 months , employee discount 50%

    Cons

    store manager take advantage
    customers rude
    more training on ear piercings

    Advice to ManagementAdvice

    stop promoting people just because they are needed and promote if they can make a difference

    Doesn't Recommend
    Neutral Outlook
  7.  

    The job is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Atlanta, GA (US)
    Current Employee - Store Manager in Atlanta, GA (US)

    I have been working at Claire's Stores full-time (more than 3 years)

    Pros

    I love been able to dress up as express myself. Pretty good 50% discount. Some good contests to keep team motivated

    Cons

    The challenges here are your dsm want you to produce miracles on average of 125 allocated hours for a high volume store ... ATTENTION -this is very hard to with do certain tasks plus send emails, deliver customer service, do Ear piercings, ring and have eyes in the back of your head. You guys want of all of this with 1 on 1 coverage. You're alone most of the time.. the job is very tedious a lot of little pieces for you to push out and make the store look good.

    Advice to ManagementAdvice

    To have a store managers to actually be salaried and that way you can have extra person to use those hours and keep store online and be productive with training and recruitment. I feel sm shouldn't be selling on the floor.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Tired of being ignored!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Assistant in Birmingham, England (UK)
    Current Employee - Retail Sales Assistant in Birmingham, England (UK)

    I have been working at Claire's Stores part-time (less than a year)

    Pros

    Get to meet new people, Have a laugh with the security staff and get on better with them than the actual staff!

    Cons

    I was supposed to be trained up to be a 3rd key but I havent even started it!!!! I havent even been fully trained to be a piercer... Rotas are always changed... My old manager went to another store and now I have a new manager in but she has only been there for a short days which isnt her fault due to personal problems. I work with a member of staff that could be bothered and Im getting tired of being told how to dress, have my make up and hair!!! I know first impressions count but when you are completely changing a persons image to suit yours then Its a joke!!! I use to feel really amazing when working at my store... I now want to leave and I dread going in cause I always get told off for wearing something wrong (Even though I follow the "uniform" Guidelines!!!) This place is really making me depressed!!! Im just building up the courage to hand in my notice cause I will be completely unemployed but I would rather be unemployed again than have myself destroyed in more ways than one!

    Advice to ManagementAdvice

    Start to really investigate your smaller stores as we are the one being neglected!!!

    Doesn't Recommend
    Negative Outlook
  9.  

    Loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Miami, FL (US)
    Former Employee - Sales Associate in Miami, FL (US)

    I worked at Claire's Stores part-time (more than a year)

    Pros

    Pros, great first time job, gave me a lot of sales experiences

    Cons

    Meeting sales goals if you are shy, helped me overcome my shyness too.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    You need passion in order to survive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    DM is very personable
    Growth and advancement
    Incorporate own style into everything

    Cons

    Completion of POGs in time frame
    Unrealistic expectations at times

    Advice to ManagementAdvice

    Allow Overtime

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Fun, exciting company to work for. Every day is different and new! Fun, energetic environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Indianapolis, IN (US)
    Current Employee - Store Manager in Indianapolis, IN (US)

    I have been working at Claire's Stores full-time (more than 3 years)

    Pros

    Customers, making memories for little girls, cute products, evolving company.

    Cons

    Low pay, poor communication from corporate. Requires a high amount of flexibility and dedication for low compensation.

    Recommends
    Positive Outlook

Claire's Stores Photos

Sierra Vista Claires
Katy Perry theme dress day
Ear day!!

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