Ciena Reviews

Updated 12 September, 2014
Updated 12 September, 2014
137 Reviews
3.4
137 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
79 Ratings

Review Highlights

Pros
  • This allows employees to have a great work-life balance (in 19 reviews)

  • Flexible work schedule and good work environment (in 12 reviews)


Cons
  • No career growth plan for employees (in 6 reviews)

  • The upper management does not know what they are doing (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Working at Ciena was a great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Management Co-op  in  Ottawa, ON
    Former Employee - Network Management Co-op in Ottawa, ON

    I worked at Ciena as an intern for less than a year

    Pros

    -Helpful colleagues
    -Relaxed and professional environment
    -Loads of learning oppurtunities

    Cons

    -There was absolutely nothing negative

    Advice to ManagementAdvice

    -Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    "O.K"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ciena as an intern

    Pros

    -Helpful coworkers that supported me

    Cons

    -Boring atmosphere, just an average office
    - Always really quiet

  3.  

    Great potential

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ciena

    Pros

    Great, sales focused company. Great technical prowess.

    Cons

    Can sometimes be challenging to overcome division silos.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    An industry leader with global footprint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Ottawa, ON
    Current Employee - Software Engineer in Ottawa, ON

    I have been working at Ciena full-time for more than 3 years

    Pros

    Medium-sized company, focused on optical and packet networking. It strives to challenge the status quo and redefine the network layers. It is poised for growth.

    Cons

    Performance awards are not generous perhaps due to the fact that it is not profitable especially after the Nortel acquisition. Little attention is paid on helping employees manage and grow their careers within the company.

    Advice to ManagementAdvice

    Increase the priority of career development for employees even if that change means leaving to a different organization or role.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Focused company with competent people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Component Engineer  in  Ottawa, ON
    Current Employee - Component Engineer in Ottawa, ON

    I have been working at Ciena full-time for more than a year

    Pros

    Decent health benefits.
    Stock option terms almost guarantee 15%+ profit every 6 months
    Great teamwork corporate culture

    Cons

    Low operating margin due to telecom market. Promotion, raise, and bonus are hard to come by.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Not a place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  Ottawa, ON
    Former Employee - Engineer in Ottawa, ON

    I worked at Ciena full-time

    Pros

    - Some people are very knowledgeable in their area
    - Good technology if you're actually let to work on it
    - Good place to go after school if you don't have a better offer, develop some marketable skills, then look for a better job where you can build a career

    Cons

    - Terrible compensation
    - Bonuses are a joke
    - No career development especially for new grads
    - Not enough room for new grads to prosper
    - Too many layoffs (2 or 3 times per year at times) - if you're a new grad they will try to make you think that you are safe from layoffs and that they're trying to make the company younger, but the truth is they have a deal with the government of Ontario to hire new grads (it's basically free for them) then if you're not a top performer or even if you're a top performer but your manager hasn't developed you and given you ownership then they will lay you off. As a new grad you may even get laid off in less than 6 months! Beware!!
    - Very team dependent. Your team may be really good or it may be terrible - In general, if they haven't been able to tell you what your role is clearly before they give you an offer, then chances are they don't even know what your role is. You don't want to be in that situation.

    Advice to ManagementAdvice

    Change the management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    some hints...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Ottawa, ON
    Current Employee - Software Engineer in Ottawa, ON

    I have been working at Ciena full-time for more than a year

    Pros

    Great life work balance.
    Long term commitment.
    Friendly helpful colleagues.
    The sector is stably going up in general in the next few years, so the work stablility is good.
    Personal workload depends on the team you work for and the importance of your role.

    Cons

    project lifecycle is usually 1 year per major release.
    The working environemnt is not very aggressive, so if seeking good resume in short time, this is not the place.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    OK, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Ottawa, ON
    Current Employee - Senior Software Engineer in Ottawa, ON

    I have been working at Ciena full-time

    Pros

    - Good people, helpful and smart
    - Interesting work
    - Decent gym (free), good coffee, and very good cafeteria food (note this is in Kanata, not Carling Lab 10)
    - Stock purchase plan

    Cons

    - RRSP matching plan is sub-standard compared to others in Ottawa
    - Management constantly over-commits to customers, then expects the rank and file to work evenings and weekends to meet these deadlines. Employees who don't meet these deadlines are punished via layoffs and/or poor performance reviews.

    Advice to ManagementAdvice

    Hire more people or set more realistic deadlines.

    Neutral Outlook
  10. 2 people found this helpful  

    Good place to start your career with. Very closed culture especially from the Former Nortel employees. Avoid Montreal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Engineering  in  Montreal, QC
    Former Employee - Engineering in Montreal, QC

    I worked at Ciena

    Pros

    Local Gym
    Good location if you are in Ville Saint Laurent
    Good startup for engineers eager to work closely with Low Cost Manufacturing
    Health and Dental benefits are reasonable.

    Cons

    Senior Management inherited from the Nortel Era in Montreal.
    Very dysfunctional at the level of cross organizational activities.
    Very short-sighted middle managers and no long term vision
    No formal training. A lot of self preservationist attitude that make you sick to your stomach.

    In brief, the management at Montreal Ciena is the wash off from the bankrupt Nortel days. Unfortunately the flagship products are that of the Ciena Ottawa/Montreal which makes the long term vision very bleak if head office in Linthicum, MD does not do anything about it.
    Very "clicky" and very hard to break into the ranks for the established "hierarchies". A lot of arrogance and attitude. Zero chance for progress and promotion.

    Overall, a place to start with your career but not beyond 3 years maximum. If you are ambitious and looking for new challenges then it will be a hard place to stay in for very long unless you get accepted in the established clicks. You could be the most educated person of the bunch and yet managers will only think of their service impact on the short term rather than benefiting the company with the expertise of the talented and educated professionals.

    Advice to ManagementAdvice

    To Gary Smith, the time has come to shuffle the middle and senior managers and directors of Montreal office. This is the only way to save the company. New blood and new culture need to develop in Montreal to align with the established vision of the headquarters in Maryland.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    MEN division still has Nortel culture hangover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer  in  Ottawa, ON
    Current Employee - Software Engineer in Ottawa, ON

    I have been working at Ciena

    Pros

    flexibility for family
    somewhat interesting work

    Cons

    (specific to MEN division)
    'Nortel' culture and old boy system still exists.
    little opportunity for advancement in career. Too many old Nortel hands hanging on.
    Outdated views of development.

    Advice to ManagementAdvice

    Create professional advancement opportunities To be fair they have tried via some internal certifications and courses.

    Approves of CEO

Ciena Photos

Worked for Ciena? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.