Cheesecake Factory Reviews

Former Employee – worked at Cheesecake Factory part-time for more than a year

Pros – Each day was fun and exciting. Even as a host, I became very close to the servers. The environment is pretty laid back as long as you maintain a professional appearance. The managers were always very nice and understanding of your needs. They really took time to get to know each employee as an individual. The pay is good for the amount of work that is expected and you don't have to bus tables which is always a plus.

Cons – As my title states, you are only as good as your worst hostess. If the good hostesses were working, the front desk was like a well-oiled machine. We were fast, efficient, and organized so everyone had a good time and enjoyed their shift. Unfortunately, as with every job, there were a few hostesses who fell below the expectations. These hostesses made the entire shift stressful for everyone because they were sloppy and made many mistakes so the good hostesses were having to pick up the slack.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Cheesecake Factory full-time for more than 3 years

Pros – Great company. Corporate culture that is well established and effective. Development that is specific and self guided and advancement that is clearly laid out and attainable.

Cons – You will never work harder as a manager any where else. The level of commitment and effort required to be successful is intense but you do see a reward for hard work

Advice to Senior Management – Pay internal highers more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Cheesecake Factory full-time for more than 3 years

Pros – You make great money because the restaurant is always busy. I love the staff and the managers- everyone is awesome.

Cons – You always have to work on Holidays and its hard to get shifts covered. It is almost like slave labor at times because people suck at tipping. There is a lot of side work also.

Yes, I would recommend this company to a friend

Former Employee – worked at Cheesecake Factory

Pros – Flexible Schedule and health benefits are included.

Cons – Must be able to work in a fast paced environment

Current Employee – been working at Cheesecake Factory part-time

Pros – I am so glad I got hired here! All of the employees are so kind and helpful, they'll give new people tips on how to do well and get a rhythm of how the restaurant works. Management works with you and basically treat you like an equal to them. I really like the fact that they give you a week long in-class training course, because it sure helps you out when you actually get on the floor and start working!

Cons – Well, the restaurant is HUGE, so it takes some time to learn where every item you'll need for side-work is. And when you start off you get pretty small sections, so you won't be making good money at first. Oh yeah, and they also ask you to sign away your breaks, it's optional but encouraged.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Cheesecake Factory

Pros – Very professional in the business aspect of things. Everything was very structured and corporate.

Cons – Hours were pretty long, employees could only get a discount on food if they worked and not if they came in on their day off.

Advice to Senior Management – Be more fun.

Current Employee – been working at Cheesecake Factory full-time for more than 7 years

Pros – good pay, fun and exciting work enviroment

Cons – everything else, no work/life blanace

No, I would not recommend this company to a friend

Current Employee – been working at Cheesecake Factory part-time for more than 7 years

Pros – benefits if you work a little over than 25 hours a week. Very flexible scheduling. opportunity to have cash in your pocket when you need it.

Cons – No breaks during the shift, lots of memorization, company expectations can be a little MUCH at times. Hourly wage for servers (waiters) is $4.75

Advice to Senior Management – Increase hourly wage to minimum wage for food runners.

Yes, I would recommend this company to a friend

Current Employee – been working at Cheesecake Factory full-time for more than 7 years

Pros – Great Benefits
Usually busy except for certain locations
Great brand name

Cons – Super corporate minded
Always look out for their best interest

Advice to Senior Management – Listen to the staff more

Yes, I would recommend this company to a friend

Former Employee – worked at Cheesecake Factory part-time for more than 3 years

Pros – You'll have plenty of positive camaraderie with your fellow staff in the the trenches. But that's about the only pro.

Cons – Low pay in certain areas. In some places your minimum wage is so low you're completely relent on your tips. Management plays obvious favorites. A lot of personal relationships occurring between staff and staff and managers resulting in an insanely high rate of drama. Very "top-down" organization. Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher-ups first

Advice to Senior Management – Too many issues to fix, in my opinion. A complete overhaul of the upper echelons is needed. As well they need to implement better training for managers, and for more comprehensive training for staff as well as a tougher interview process to weed the "trouble-makers" and slackers.

No, I would not recommend this company to a friend