Charles Schwab Reviews

Updated 12 September, 2014
Updated 12 September, 2014
853 Reviews
3.2
853 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
509 Ratings

Review Highlights

Pros
  • It does allow for a good work/life balance which was very important to me (in 72 reviews)

  • good benefits especially Sabbath every five years (in 51 reviews)


Cons
  • Not much room for growth in Indy unless you want to stay in a call center (in 43 reviews)

  • There are very few woman and people of color in middle and senior management (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Phoenix, AZ (US)
    Former Employee - Manager in Phoenix, AZ (US)

    I worked at Charles Schwab full-time for more than 5 years

    Pros

    Ethical, reputable company with great values. Dedicated to clients and it's employees. Solid mission and purpose to champion every client's goals with passion and integrity. They really follow through with it.

    Cons

    The mission and purpose are there but some senior management may not be up to speed with the changing times and needs of the organization.

    Advice to ManagementAdvice

    Spend more time learning about what engages your staff, and then follow through.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company going through a lot of changes. Very good culture in terms of professionalism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Denver, CO (US)
    Current Employee - Business Analyst in Denver, CO (US)

    I have been working at Charles Schwab full-time for more than a year

    Pros

    Good pay, good benefits. Very good culture in terms of professionalism. Great life/work balance. Encourage growth in current employees.

    Cons

    Struggling with working across stove piped organizations. Needs to be more open from expertise coming from the outside and more up-to-date processes. Benefits so good that people tend to be too safe and not make the right choices to move the company forward. Many managers do not have the primary skill-set of the group they are supervising.

    Advice to ManagementAdvice

    Standardize development processes to enable easier work across domains

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Phoenix, AZ (US)
    Current Employee - Customer Service Representative in Phoenix, AZ (US)

    I have been working at Charles Schwab full-time for more than 10 years

    Pros

    This company lets you balance work and family, its a nice friendly clean place to work.
    Training program is awesome, a little fast paced, so you need to listen.
    Good health care, dental and eye.
    Paid 4 weeks sabbaticals every 5 years. (You can add on 2 more weeks of vacation.) Total 6 weeks at once!

    Cons

    If your in the Financial side of the business (not tech) and you don't have your series 7 license, it can be tough in getting advanced to senior position.

    Advice to ManagementAdvice

    Company does a lot of promoting within. Yes if management is your cup of tea, then you will have the opportunity to put your name in the hat if your qualified.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great firm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Austin, TX (US)
    Former Employee - Intern in Austin, TX (US)

    I worked at Charles Schwab as an intern for less than a year

    Pros

    The culture is great there.

    Cons

    None that I have observed.

    Advice to ManagementAdvice

    Keep it up

  6. 2 people found this helpful  

    Quite the experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Charles Schwab full-time for more than a year

    Pros

    The people, the pay, the location. I worked with a very diverse group of people that always made work and not work very interesting. The pay was great and so were the other benefits associated with it. And finally, the location was/is fantastic, close to transit, bike lockers, etc.

    Cons

    Fast paced, which is desirable but very little training.

    Advice to ManagementAdvice

    Be more available to discuss HR issues, at least 4 years ago.

    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Truly an experience where you can expect solid values, integrity, and constant development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Austin, TX (US)
    Former Employee - Intern in Austin, TX (US)

    I worked at Charles Schwab as an intern for less than a year

    Pros

    The people are genuinely happy to come to work and have great connections with each other on a personal level. The values are core to the company---you would not see Charles Schwab represented badly in the news because the company always sets its bar higher than the minimum requirement.

    Cons

    While the company in some sense is constantly developing, it is part of a highly regulated financial industry. Thus, changes are often slow.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Solid Culture. Amazing middle management, not so much at the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Financial Consultant  in  Englewood, CO (US)
    Former Employee - Vice President Financial Consultant in Englewood, CO (US)

    I worked at Charles Schwab full-time for more than a year

    Pros

    Best direct manager I've had in my life.
    Surrounded by competent peers.

    Cons

    They're trying to be both a discount broker and full service firm at the same time. It's confusing to clients and to employees.

    Advice to ManagementAdvice

    Bring Carney back and listen to him.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Learned a lot, happy with my experience there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Specialist  in  Orlando, FL (US)
    Current Employee - Relationship Specialist in Orlando, FL (US)

    I have been working at Charles Schwab full-time for more than 8 years

    Pros

    Great culture that focuses on the client and the employee. Good people to work with and for. Front line managerment cares about their people and try to help.

    Cons

    Senior leaders were not in touch with front line challenges. Limited career growth depending on your location. Felt like you had to be in the right click to be considered for the next role.

    Advice to ManagementAdvice

    Continue to advocate for the front line employee and listen to what they and the client want.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Charles Schwab full-time for more than 3 years

    Pros

    My managers have always been supportive of my actions. Charles Schwab on your resume is quite valuable.

    Cons

    It's unfortunate that the company is reducing it's workforce presence in San Francisco and headed towards Austin and Denver instead. In my opinion career growth in San Francisco is potentially limited for you if you plan on staying in the Bay Area.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Nothing to differentiate them from any other financial services provider

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time for more than 10 years

    Pros

    I believe they are sincere about wanting to focus on the customer but their risk aversion means that they lag farther and farther behind in proving innovative solutions.

    Cons

    A culture of fear persists; executives are yes-men who dare not relinquish any control to their middle managers. Some departments aren't even allowed to speak to others.

    Advice to ManagementAdvice

    Get real about who you are and be honest with employees about it.

    Doesn't Recommend
    No opinion of CEO

Charles Schwab Photos

Charles Schwab Headquarters
Exterior of 215 Fremont Street

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